I developed a scoped application. My current update set is the new-application. On the DEV instance, when I go to script-background, I can choose the scope as the custom app. I deployed the app on our TEST instance using the app store. Strangely, in ...
BACKGROUND: A client is adding members to one (or all) of three (3) groups. If the user is a member of any of the groups, they are then considered a VIP user and the VIP "flag" on their user record should be set to "True". Likewise, when a user is n...
Hi Community, My company is in the planning process to move from CMS to Service Portal and I've come across a particular bit of functionality that I'm having trouble replicating in Service Portal. A previous developer (now left) developed a UI ma...
Hi SNCBefore Query business rule has been created to hide an application for users with specific property in User table. When I impersonate and verify, it is not working for all users and Business rule also not executing for all users. can anybody te...
I have a group, and in that group, it contains a role for encryption (users in this group can view information such as SSN, Banking info, etc.). However, the manager of this group does not have the security admin role. It looks like for the manager ...
Getting the error message when trying to run a query Given SQL statement is not allowed to be executed at this time.
This is going to be a very noob question but I'm working on my coding skills I'm using the Jira Spoke to integrate Jira with our ServiceNow instance. I have it working mostly except that it is not getting the values of 5 custom fields that are withi...
Hi , In my scripted REST API include script i use ArrayUtil to compare the string which is available in the array, but both indexOf / contains always return false even provided the valid input . Could you please help to fix the issue ? Code : var ...
I am creating my first flow designer and the approvals are not triggering for Service Catalog items. Can you help me figure out what I'm missing? (I have saved/activated prior to testing) Flow Designer Resulting Request Item: It creates the entry ...
I am trying to add an option for appointment booking option for a service item in service catalog. I activated plugins : Appointment booking and Field service management. I dont know how i can add the appoitnemnt booking option to the service catego...
Hi folks,Anyone could help in the report scripting this time. I have created a report via View / Run and made it accessible to my team. To automate a record update process, I need to convert the filter conditions to a query (encoded query ) tha...
Hi, I am trying to write to a scoped application table 'sn_hr_core_case_total_rewards' and I keep getting the error message as follows --> Create operation on table 'sn_hr_core_case_total_rewards' from scope 'Global' was denied. The application 'Glob...
Hi All,I am working on Project and Portfolio management module. As part of that I am checking how "Planned Cost" and "Allocated Costs" are updating when Resource plan is requested and allocation done for the request. We know what is the logic they ...
HI, I have a reference field and I have it set up as a choice list (drop down list). I am trying to set the value of this field via client script. I can set the value of the reference field. However, the display value is not selecting. I have used ...
We have around 4lach inactive incidents which is not updated closed date and time stamp. Planning to use back ground script to update the resolved date and time stamp to closed option as well. Is there any impact if we update all together in one shot...
