Hi All,I am trying my hands on serviceportal and new to angularjs.I saw a video explaining how to include dependencies in widget. But it is not working.So i am trying to pull data from table and display it and trying to do pagination using 3rd party ...
Hi All, There is UI Action on problem table "Start Fix" and its out of box condition is: current.canWrite()&&(current.state != ProblemState.STATES.FIX_IN_PROGRESS)&&new ProblemStateUtils().validateStateTransition(current,ProblemState.STATES.FIX_IN_PR...
Hello, I have a catalog client script that triggers an event and passes a parameter ('Email address' field) based on conditions when the catalog record producer is submitted. It does not seem to be working, is my code wrong? Catalog client script fu...
Hello community, I am setting up a REST Message with one POST method. This should use OAuth2 profile with Grant Type Client Credentials. My URL and credentials are correct. However, when I try to test the REST Method, I am getting following error: Th...
Hi, I have a script include which is returning me with the JSON object, my requirement is if i get atleast one flag as true then i need to throw an error if not i need to set the server name's received from the server. [{"flagg":false,"serverNam...
I wrote this very simple script in both - sys_attachment (read) and sys_attachment_doc (read). for sys_attachment : answer = getAttachmentReadAnswer();function getAttachmentReadAnswer() { if (current.table_name == 'u_sbm_hr_case' || current.table_na...
Hello all, Is there a way to trigger email notifications per the amount of Additional Comments? So, if there is 1 additional comment the email notification would say Update 1 and if there is 2 Additional comments, the notification would say Update 2 ...
Hi Guys, I need an interactive filter which will show the last 3 years in the dropdown(2018, 2019, 2020) and based on the filter it will show the number of change ticket created on that particular year. Any idea of how to create an interactive file...
Need Some Help: I'm trying to pull a specific record that is on the User table and place it in a <a href="xxxx"> on the Service Portal. Below is the code that I have already and where I'm looking to place it. Unfortunately, It's not populating any...
How does one go about changing the service catalog icons in Dublin? We aren't particularly fond of the icons-of-all-different-widths. I get what they were trying to do, but I don't think they quite succeeded.We would actually be fine just using the d...
What is the Maximum Lines of Code allowed for a single Script Include ? I am not have much luck finding any article that provides a hard and fast maximum limit to the number of lines of JavaScript that a Script Include can have. I have about 3 thousa...
Building a billing application with a scheduled job that will build a CSV file. The issue is the call gs.endOfThisMonth(); returns the value in GMT and for our instance it is 6 or 7 am on the 1st depending on Daylight Savings time. Is there an easy w...
For some reason I get this blank spaces in between the Building and the Floor inline expressions. I tried appending trim() to the end of the field name inside the expression, but it did nothing. I also checked for surround spaces before and after ea...
I have seen several posts about pulling variables from the catalog item fields into a Multi Row Variable Set, as well as adding a row into the MRVS with an onSubmit for totaling the rows. Neither of these is what I want to do as I need onChange timin...
Hello, I know how to use ACL for tables/fields , but I am asking myself, how do i restrict attachments ? If I want only admin (or any other role) to see the attachments in a ticket. How do I do that ? Regards
