We have dirty_form_support enabled but in one instance, we are submitting the record via AJAX and redirecting. When the page tries to redirect, our users are getting the "Are you sure you want to navigate away from this page?" dialog. In this instanc...
Hi - I am very new to the applciation and have a question regarding mailboxes. Our HR Team have 4 mailbox they would like to monitor. Is this possible and if so how long will this take to setup?
Why, in JavaScript, must you force a variable to a string using .toString() when the value is already stored as a string? The following switch statement ONLY worked when I explicitly assigned the variable to a string data type using toString()... Wh...
I'm currently building a request form in Dev. The problem is, sometimes forms have tons of rows of checkboxes, like this: Usually if there is a few rows, I will use select boxes where the user can choose "Add" or "Remove". But if there's plenty of r...
Hi,For a catalog item, I am submitting the request after filling in all the details. A request gets created on sc_request. But can anyone tell me how Requested Item(RITM) gets creayed along with the request submission?Thanks,Nataraj
I am looking to redirect a user to a specified link that opens in a new tab/window using the HTML target attribute of the <a> tag. Is there any ServiceNow function, such as setRedirectURL, that accepts an HTML target parameter? Is there a way to do t...
Is there a way to have an inbound action trigger a record producer in the same fashion that is available for service request items? I have a record producer that uses variables to determine when the workflow will submit tasks for different groups, ...
We have a request item that for some reason triggers an event 3 times when it is submitted. This then causes an email notification to get sent 3 times. The weird part is that this only happens when this one specific item is created. For every other i...
Hi all (I'm new to ServiceNow) I have got a form that users complete to request a new account be created. I capture an business service chosen in the form, and then need to find the manager of that service. At present, the following code saves th...
Our team would like to be reminded of an upcoming change that is assigned to them and they would like to see it 30 minutes prior to that date and time. How do you perform this? Are there examples out there? I am very new to ServiceNow, so pleas...
I have a user_image type field in incident form, i want to get the value of this field basically the photo which is uploaded and onclick of ui action link ui page pops up to show this photo. Please suggest how can i get the value of this user_image f...
Hello Implementation Forum, The Ops Project form is creating Ops Project Tasks and associatingthe tasks correctly with the projects. Also got some of the project valueslike facility and short description to write to tasks fields to eliminate duplica...
Hi folks,I want to deactivate some daily schedule jobs after a system clone before they are launched.When the clone process is done, all schedule jobs are automatically launched and I don't need them in the new clone instance.I did search in the wiki...
I have a requirement where I need to copy the comments entered in the first task to next task..I have created a BR but no luck.. could anybody please help on this. BR: push commentswhen: before insert/update script: var gr = new GlideRecord('sc_ta...
Hi all Today I noticed that all my maps are not working (yesterday they were ok). They only loads the first position and puts all points into this position. I've checked on other instances, with different maps, and also checked the demo instance for...