Hi All, I am trying to create a ATF to create HR Knowledge Article. However I am unable to select Knowledge Base as a field itself when I have selected Set Field Values Operation for Table kb_knowledge. It does not come in the list of fields and henc...
I have a requirement to query a table by sys id and the retrieved record should be passed to client controller. server side: var rec1 = new GlideRecord('incident'); if(rec1.get(sysid)){ data.sysid = rec1.getUniqueValue(); var abc = rec1; console.log(...
Hi SN Community, I need to send a 'notification' from a Scoped App which needs to be dynamic and hence use an 'email script' to determine what's to be included in the email. There doesn't appear to be an option to create a new 'email script' via the ...
Hello, I am currently working on a cmdb scoped application that imports external devices from a 3rd party into Servicenow. Currently working on importing software instances installed on devices. The devices themselves have already been imported into ...
Hi all, Have been updating the OOB "You have been mentioned" notification to include some more information so the user can decide if they need to action immediately or at all. Have successfully brought in the actual comment that was made, but struggl...
in service portal i have a page with one widget the server script on the widget needs a sysid i thought i could put the sysid in the url and retrieve it in the server script on my widget, like so: my url is: myservicenow.com/sp?id=mypageid&sysparm_...
I have a system property that I created to holds a list of sys_ids from the sys_user_group table. They are separated by commas in the system property like so: sysid1, sysid2,sysid3 In using the gs.getProperty function, I'm able to retrieve the valu...
Hi, I have programmatically create 10 reference fields in my ui page. Following https://community.servicenow.com/community?id=community_question&sys_id=afb88761db5cdbc01dcaf3231f961927. HERE IS THE CODE: <j2:set var="jvar_serialnumbers" value="1" /...
Hello I need to translate all my instance in Ukrainian language (completely by myself as there is no plugin for that language). I have a problem to translate the “—None--” value that we can see everywhere when there is a choice to do with default val...
Hi all, My client has requested to replace the existing icons on 'Instance with Link' records (like Request Something, Knowledge Base, Get Help) with their custom icons.We use the Glyph field of the record in 'Icon Link' widget to show the icons in P...
hi experts, in a form, I override an UI Action to hide the delete button in a form, it works, but switching other user it still see the delete button , I don't know why. in ui actions I just changed the condition!=true to make the canDelete() inact...
can anyone explain me why using current.setWorkflow(false) should not be followed or is it an unethical way? and if i use would it be a wrong method for a developer curious to know just for knowledge thanks
Difference between script actions and script includes?
Hi, I have an issue with creating a test step of Open a Record Producer (SP) where it error out with error summary "FAILURE: Failed to open Record Producer. Either you don't have access to the Record Producer or g_form is not defined". I am in London...
Hi ServiceNow Community Developers, Do you know if there is a way to identify through a script which instance you are on? For instance I have 3 properties that I have defined for dev, test and prod. Right now in dev I have a hard-coded dev property i...
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