Dear All, I've created a catalog item that provide managers the option to declare and create a new external login account. There is a user criteria giving access to the cat item only to managers. An evolution is requeried: Managers want to allow thei...
We have identified an error with ServiceNow where the BR to populate parent roles to child groups does not always work. This is down to the script timing out after 296 seconds and the huge amount of groups we have. ServiceNow HI have extended the tim...
Can someone explain what g_scratchpad._ajaxChecked do? I can't find any reference right now but I see lots of scripts using it.
Hi,Does anyone know if it is possible to update requested items variables using REST API?I tried it using the REST API Explorer, directly on the sc_req_item table with this body:========{"variables.person_name":"Eli"}=======i was able to update a fie...
I have a catalog form where the requestor would like to have the value of a variable (chosen by the user) to display only values which correspond to those values. How can I make variables dependent on another variable's value in Service Catalog?
Hi, Attachment is not getting copied along with other fields when i am clicking on copy change option in case of normal change(change management). Even i have ticked enable copy change feature but still it's not working. Pls help
Hi, I want to return the User ID (user_name) of the current user information on Record Producer.However, the name is returned.(Default Value) javascript: var user = new GlideRecord('sys_user'); user.get(gs.getUserID()); user.user_name; So here is my...
Hi All, I created UI policy for List collector so that few variable gets visible when certain values are selected from the List collector variable. When to apply condition is: UI Action to the above policy is: But this doesn't seems to be working...
Hello, I have a requirement to hide values of choice list using ACL for specific users, is it possible?, if not is there any approach to achieve this? Could you please someone help me on this. Thanks Kiran
I'm trying to do a data migration from a global app to it's new scoped version. I'm exporting all the required fields to xml then importing it using a transform map. Mapping the fields is no problem since all the fields are more or less the same but ...
Dear All, In ServiceNow form level there is a time field, how can I get time field on the record producer? How can we do it from UI macro? Please suggest. Thanks
I have an onChange client script which performs a GlideAjax call, queries a knowledge article and returns the article (wiki) text. The script then opens a GlideDialog window: function onChange(control, oldValue, newValue, isLoading, isTemplate) { if...
Hi All,I want to set a field to particular Date and Time. I wrote a "before business rule" which will trigger when "State" is changed to "Awaiting user info" and i want to set this particular time and date to the field.I wrote the following script, b...
How to Restart the Services of Mid Servers automatically through servicenow. All these days we were doing manually by login in to the server. Please provide your thoughts how to restating the services through service-now automatically through scripti...
I am trying to build a UI action/Business rule to Create an Agile Story when a Catalog request is submitted for a ServiceNow Enhancement. I wanted to copy the OOTB Create Problem UI action /Business rule. Coding isn't something I do so i'm having a h...
