Hi Experts!!I made a Metric definition, Type: Script calculation, in Defect [u_defect] table. This script monitors the status change of the defect from when it is opened until it goes to Inspection. The code works fine but I would like to know how I ...
According to this: setTZ(TimeZone timeZone) It's not working. Step 1, change your profile timezone: Step 2, run this background script: var tz = gs.getSession().getTimeZone(); gs.print(tz); var gdt = new GlideDateTime(); gs.print(gdt); gdt.setTZ(tz...
We are facing the issue in our instance in Madrid Version whenever we are embedding code in KB article using URL or embedded code it gets disabled whenever KB article is saved. We have checked the system property "glide.html.sanitize_all_fields" and ...
Hi, In london release the field type "File attachment" is introduced. I have an issue with making it mandatory. When u make it mandatory, through ui policy or dictionary, and you click the "Click to add.." link, the UI policy kick in and says that th...
Hi All, I have a drop down reference field on Catalog item. I do not want to allow user to see other details of the referenced records. For this I need to hide the Info button on the reference variable. I found below KB but its for all fields on the ...
Hello all, I am trying to build a basic regexp for email validation, but it's not working. Could you please what is wrong with the code. ********************************************************************* var abc=g_form.getValue('email'); var ...
Hi experts , I am using below code in integration hub to get the latest additional comments in incident , however it is giving output "false" each time after updating the additional comments - (function execute(inputs, outputs) { outputs.cmt = inpu...
Hello, Wanted to get insight as to why certain UI policy conditions do not behave as I expect them to behave. Here is the scenario: Form has Field A & Field BForm A is a choice fieldForm B is a choice fieldFor B choices are dependent on Form A choice...
Hi All,We are facing an issue with the onafter script that we use in transform.we are trying to bulk update the Records and we want the records which have been updated to update "work-notes" as well.We have used the following code (function runTransf...
Hi All, How can I make Requested_for field editable on Catalog task? Requested_for field is extended from Request table which is editable on Request table I want to make it editable on Catalog task. PS : Checked Dictionary and Read Only is unchecked....
Dear expert, We've already active the "Security Incident Catalog" in the system(In Self-Service->Security Incident Catalog,we can see all of the Security Incident catalogs).Right now I'm facing 2 issues.1)"Security Incident Catalog" cannot be seen in...
How long does it take to reset and wipe a personal developer instance? Been about an hour now. Don't think it took but a few minutes to get my first instance.
I am using a test instance, version Orlando, I am trying to retrieve an access token but I receive the following error. I am using Postman tool. In the app registry I have tried with and without a redirect uri but I see no difference. Kindly help. Th...
Hi All,I want to generate a report.below is the requirement:1) Query multiple tables.2) Format the data using script.3) ExportI want to export this in csv.Is it possible?I am using Schedule job. I am able to get and format the data. But how to export...
We just upgraded to Kingston. Normally we have thousands of skipped records to review (We've done two other upgrades). This time we have less than a thousand. We have about one tenth of what we have had each time in the past. Has anyone else had ...
