For Example in my Transform Map, we have two fieldsCompany Name ( coalesce )Location Name ( coalesce )and our loadsheet has three fieldsCompany NameLocation NameCompany IDI want to device a script so that if the "Company Name" is not present in the l...
The scenario is if i send a notification and after sending it i find there is something wrong in its subject. Can i recall the emails that has been already generated? Is there is any way to do that?
I created a single line text variable for called "application id" but the application id is also available if you hover over the reference icon. How can i take the application id that was selected and showing from the reference icon and populate ...
Hi,I made a couple minor changes to our Incident and Location forms in our Test env (added a couple fields and some basic UI Policy stuff). I then went to move the update set from Test to Stage and I get these errors from the Preview Update:1) Coul...
I have 4 queries... 2 going to incident table, 1 going to sc_request and the last going to sc_task. Is there a way that I can combine these 4 into 1? The reason being is I am wanting to order the results based on a datetime field for all 4 queries. I...
Just curious what practices people find most effective for debugging mail scripts (ie. in Workflow notifications).Beyond the basic template.print inclusions, once you start adding script logic, gr queries, fields from various places, etc... it is eas...
I have a email template, I am trying to add an image in here. And in the email notification call this mail script. I am doing it by clicking on the insert/edit image. But in the email that is sent out I am getting "<p>ClickHere <img width="26" height...
I am using a string field for users to enter phone number and or pull phone number from a source, is there a script available or has anyone used a script to format in this Fashion (###) ###-#### or ###.##.####Thanks JJ
Hi All,Did any one come across the Moodle Integration with Servicenow.I would like to know how the Moodle can interact with SN, I have tried doing some research but could not find any.any though / suggestions would help.Thanks,Vijay P
hi..i am getting following error when trying to include mail script in body message. "Mail Script entered directly into Message HTML will not run. Do you want us to fix your Mail Scripts by moving them to Notification Scripts?". Does any1 have any id...
For those that need more advanced date and time formatting and conversion methods you can use the SimpleDateFormat and TimeZone Javascript libraries to do pretty much anything you want. I needed to create some very customized e-mail templates for a c...
Okay, I've been racking my brain on this issue for days, and I know it probably has a super-simple solution; I just can not find it. Perhaps someone here could help?On the Change table (extended from Task) I have created a watch list field called "Re...
Good evening all.One of our field values 'Domain' has the option of 'Cross-domain' - if this value is chosen various checkboxes with different values appear. One of these check-box options is 'Global' - which when checked means all options (domains) ...
According to Scripting for Email Notifications if you put ${URI+&sysparm_view=ess} you can force the ess view of the form to the record the user clicks.I definitely have an ess view for the form the record uses, but that link keeps going to default v...
Hi, In our scenario there is a link that opens the task form in the notification email. Whenever we click the link the default view of the task form is being opened. Our requirement is "the form should appear in our desired view". For that ...
