Hello everyone, I have a requirement to validate the attachment filename and the format, when submitting a request in Service Catalog. It should validate the name as, "filename.xlsx", if it's not the correct filename or format. It should give error m...
Greetings all~ I have a requirement to get 2-factor authentification for a specific catalog item. The E-Signature plugin requires it for an entire table at a time. Has anyone set up something like this for a specific catalog item?
Hi Community! Has anybody used the E-signature module and e-signature via credentials - eg. the user entering their password - in an SSO environment? My question is if the password is the SSO password or the ServiceNow sys_user password? Thanks, Chri...
HI Everyone in my flow designer I have a custom table when someone create a request in the Forms a incident ticket is created and then what i would like to do is when the incident is close it will close the Form request. How would i do that? please s...
Hi, Getting an issue with image size present on catalog item. Image size is increased when instance is upgraded from New York to Paris Previous image size was 64* 64 pixels but now it is auto increased to 240*240 pixels. Now I am trying to add image ...
Hello! How do I include the additional comments to a notification email containing only the contents and excluding the date/time stamp and submitter? Thank you.
I have a flow attached to a Catalog Item. When I submit a request and then cancel it by clicking the 'Cancel Request' button - the stage for the flow is not correct since it remains in fulfillment stage: Waiting for ApprovalWaiting for Approval - 1 D...
Hello All,I want to be able to automatically expire standard change templates after 12 months, currently working on this using a workflow with a timer activity on the Standard Change Template table.The issue I am having is when someone modifies the t...
Hi All, I have a query to get the resolved incidents older then 90 days but the limit is only 2500 (setLiimit) and order by resolved time. How can I get the oldest and the latest reolved time in these 2500 records fetched as per the query. Thanks, Um...
Hi,How do I auto-select/auto-focus a section when I click an UI Action or onSubmit client script?I have tried using focus() and select() on the target field but it is not showing when the section form is not selected.Please help....Thanks,Dor
And also out of 10 records 5 records caller id should be one user and the other 5 records should be another user. As I am new to service now please let me know to code it Thanks in advnace!
Hi, I am having troubles creating a new connection to ServiceNow instance from PowerApps, using Microsoft ServiceNow premium connector. I am trying to connect with ServiceNow admin account, and I am getting getting authentication error. here is json...
I have a Catalog Item that 3/4 parts of an equation will be filled out at time of submission, and the last 1/4 completed after submission. When that last 1/4 is filled in, a calculation needs to run to fill in another variable (let's call it Score). ...
I'm sure this answer is already out there but I am having trouble finding one specifically on this issue. How do I change the background image for the Knowledge homepage so that it is not the default green one as pictured below? I do not want it to b...
Hi, We have done a clone back to our dev instance and have recommited an update set which had connections and credentials as part of the update set. Now I cannot open or delete the two connections. When I try to open the records I get the message rec...
