Hello Everyone, For reference fields of sys_user table, the display value is "name". But in the dictionary, I cannot find "name" or any column for which "display" is set to true. Not sure how the "name" is being used as a display value.
Hi All,Hope you all doing good. Here is my another query,Am not sure this is the right place to ask, but I hope if anyone can share your ideas that may divert me to the right direction.I have referred this http://www.john-james-andersen.com/blog/serv...
I have a requirement to enforce mandatory 'Assignment Group' across many tables on our system. We would like this to be applied both server and client side. Using a data policy would be ideal as it is more robust than other UI alternatives. One of th...
I have business rule and REST messages setup to sync incident record from SNOW to Jira. When record created in Jira response comes with Jira record number as in Json format. Can someone help me to get the value from response body into field? This is ...
Body HTML =============> <input type="button" id="fname" ng-click="myFunction()"> Client Controller =============> var nAgt; var verOffset; $scope.myFunction = function (){ alert('First Alert'); $window.onbeforeunload = function(event) { alert('Sec...
hi, When i pull the updated on date i am getting in GMT time zone can anyone please help me how to convert that to local user time zone
what is the best way to open links from messages in a form or related list. I know their is a 'set component values' and 'click component (Custom UI)' also the related list, but none of them is working. Please see 2 attachments. Thank you so much fo...
Hi,I am trying to set up data policies on cmdb(or cmdb_ci) level and use the inherit mechanism.However on cmdb_ci_computer and extends I need a slightly different policy because of virtual.There is a (hidden) field on data policy "overrides" but it d...
Hello, I would like to auto create a case task with certain field values (and it be auto saved), when a specific field is populated on the case. The field on the case (checkbox) will be auto checked when a specific update is automatically added to th...
Hello all you fine people!I recently performed an import of CI records and unfortunately my Asset - CI Hardware Status mapping was not in place prior to doing the import. The data was heavily modified before this was discovered so unfortunately I ca...
Hi All, We have custom table which is extended from Task table. I have around 10 fields of type date and i need to change that date field to date/time. I tried in Configure Dictionary and also in list view in sys_dictionary table and i was not able t...
Hi ,I have been checking ways to make sure a particular user , for e.g. X , does not come up in the impersonation list ( X is an ITIL user) . So, as admins we should be able to impersonate. But any other ITIL user , having an impersonator role should...
Hi, Can anyone please suggest, how can we convert field type of Checkbox to Dropdown(choice list) with choices as Yes No? I want to change existing field type only as new field creation will cause field name change and will impact scripts where this ...
Hi, I have designed the workflow in which catalog tasks should generate parallel. And I have added the wait for condition to check all the catalog Tasks are completed or not. But My problem is The Workflow is getting cancelled at the End. Any Reasons...
Hi, I'm sure there's a very simple way to to this, although I'm having a mental block! How would I search for scripts containing a specific string. For example, looking for scripts containing "method('ref_field',sys_id)" syntax? Thanks in advance Mi...
