After importing a successful batch update set which has around 19 child sets, I tried to back-out the update set. The roll back coursed some error which i fixed by analyzing each error. After doing that I tried again with back-out, but progress bar s...
Hi, Having some issues with getting an error message on a REST Web Service with unterminated strings. I believe most of the time it is down to the '&' symbol being in the description field. I found the following community post; https://community.ser...
I need to write logic to keep a glide_list field sync with the related list on that form. In other words, there is a table Y in the related lists of table X, all the records of table Y should get displayed on table X list field. (Table X and Y have m...
Hi, Am not sure if this import articles module is only available in Madrid release. I am currently running Madrid in my developer instance but Import articles module is not available in my instance. Am I missing any plugins?
On my personal dev instance, I noticed that the Ticket Fields widget shows "variables" for an Incident that was created via the Password Reset record producer.Can someone advise on where this data is stored (ie. where is the relationship/link between...
Hello, I'm trying to add the glide_sso_id parameter to a Service Portal page link so users are redirected to that page after being automatically logged in with SSO, but it doesn't seem to work. I tried multiple ways to add the parameter to the link b...
edit items "Action on selected rows" in service-now.Can anyone help me with this
Hi all,My incident form has a related list called kb, where knowledge articles are shown. The articles are filtered according to the category and area of the incident.I am looking for a UI Action to update my incident's work_notes upon choosing a rec...
Reviewing the widget code for the Carousel I can't find how to change the speed of scrolling of images.How can I slow them down? Is it related to the options.interval variable?
Hi , Please let me know if you have any suggestions to overWrite the " Security does not allow the execution of that action against the specified record" with custom message. I don't want to alter the existing condition of the UI action and if doen...
Hi,I just started playing with REST API on development instance and I found that when I'm creating new incident using user which don't have assigned admin role all fields are correctly populated except "description".What roles I should assign to user...
Okay so in Project we have a lot of Date/Time fields. One of them, and only one, we need to exclude weekends from being valid options to choose. We know we can do a client script or business rule so that after they pick it, we can prompt them. Howeve...
Hello All, I have created an inbound email action to Create a Request and Requested Item in Catalog when an email is received into servicenow. I have set Target Table as: Shopping Cart(sc_cart) The Script work well and it creates a Request and Reques...
I need to run a business rule after attaching a file to a record .. I can do this by clicking on the save button (or update) however I would prefer to update the record as soon as the file is attached without needing to press the save or update butto...
Hi all I recently cloned our prod instance over our non-prod stack and I've found something pretty annoying has happened. On the Servicenow Performance dashboard that I use as a homepage, the Monitorable Items choice list has retained the names of a...
