REST outbound with HTTPS
Hi,Is this possible to make request to external service using self-signed certificate?Because I'm using my Webservice with HTTP its work and with HTTPS it isn't worked.How can I fix it?Thanks./
Forum Posts
Resolved! Switch Case not working
Hi, I tried to use switch statement for my requirement. The below script is not working as expected ie., it's not going to each switch cases. Hope, i have an issue with "getActivityName" variable. Even, i wrote the correct case stmt as per "getActivi...
To fetch categories and sub categories for reports from sys_choice table
Hi, My requirement to get a report of all the categories,sub categories & sub sub categories. All the choices are stored in sys_choice table and my requirement is to get separate column of category sub category & sub sub categories. but i am not able...
Resolved! Delegate Roles to Group Member
There's a Nav Item called Delegate Roles in Group that a User would use to delegate roles to another group member. Not sure this existed before London because we had contracted an outside firm to write something to do this. When the OOTB app is run...
My Incidents does not show on mobile view?
Hi Everyone,We are currently configuring the mobile UI and i am stuck at the "My Incidents" link. When i click on the My incidents module on a mobile the records do not display and shows as no records but in standard desktop view we are able to see t...
How to change global variable g_lang
How to change global variable g_lang Thanks, Saurabh
Virtual Agent: Getting the user selection for "Reference Choice List" user input?
I'm populating a reference choice which is outputting the options to the end user: Name | Value End Chat end_chat Live Agent live_agent The list shows up fine, but I need to find out what the user selection is so I can use my decision t...
Not able to map values to a glide_var type input field using REST api.
I am trying to create ATF tests using the REST api. I am able to create the test and test steps. But in steps we have input fields that are of glide_var type and are different for different step config and i am not able to map this fields. In need ...
How to Changing Element in documentation record
Hi All, I want to change the Element Name.Is there any good way? Thanks.
copying a portal
Hi, I have successfully created a Portal. we are about to roll it out to the other teams for use. the question is: how do I "copy" or "duplicate" the portal so I can deploy it to other teams with a few minor changes to the looks of the portal without...
Auto forward from email box
Hi Team, I am working on a requirement where I need to generate tickets for the emails sent to an email box. To achieve this, I have created an outlook email rule to auto forward it to servicenow instance email. For testing, I have also included my e...
HTML Variable pasted image to attachment
I'm trying to use an HTML variable on a Record Producer. We are using this in the Service Portal. We know that the users can drag and drop after the submission on the portal summary page but they'd like to be able to do the paste image option with ...
Share dashboard role
For sharing Dashboards, the docs state: "Users with the pa_admin or pa_power_user role can share dashboards that they can edit." https://docs.servicenow.com/bundle/london-performance-analytics-and-reporting/page/use/dashboards/task/t_ControlAccessToA...
Resolved! service portal: list widget and form widget
Here is what I am trying to do: in a portal page: I want to display a list of records from a custom table and, based on a value on the record, display only certain fields on that record. for example, if i have rec A with category A, i want to displa...
How to make comments field mandatory when approval request rejected through List Choice?
Hi team, please guide me How to make comments field mandatory when approval request rejected through List Choice? Regards, Deepika
