Hi All, I am working on SLA's on Service requests, If Start conditions are satisfied it is not working, when request is created and task got created, I cannot see any SLA attached, but if I save or update form its showing up. I looked in ways like...
Hi,I want to apply one of my client script only on two views-- default and text_search view.For default i understand giving blank it works and for text search its name. But i have to do for both the views. Is there any way we can do that?
Hello Experts,Can some one please give an solution for my issue.I have a single line variable.My requirement is need to add multiple data in to that field.It's not reference field so I cannot use glide_list.They don't need it as comma separated also....
Helloplease tell me.I want to call a script include in the widget server script. I can now call the script include, but the contents of the script include are not running. (Script include can be executed by itself, so I guess I have a problem writi...
hi, i have 1 field which is a single line text, now i want to convert the value of that field to lower-case so i used .toLowerCase() and toLowerCase.toString() methods but am getting values as undefined . how to resolve this?
Dear All, Can admins view all the applications and modules though the application is restricted to a custom role which doesn't inherit any roles ? we did not give the admins the custom role but still he is able to view the application. What could ...
Hi All, I have a requirement, If Opened by user is part of an Assignment Group then a responded checkbox should be default checked. I thought to using OnChange() client script using GlideAjax . Can anyone help me how to do it?
Hi, I am new to coding. Please show me what I need to do with my script to change a value for Company Field which is read-only in Task [task] Table? var gr = new GlideRecord('wm_task’); gr.addQuery('sys_id', '047e9966db4993449af93c9b7c9619ac'); gr....
Hi, i am doing a rest integration with two servicenow instances for incident module and i am getting below error for response when REST service is initiating the call. {"error":{"message":"Exception while reading request","detail":"Cannot decode: jav...
Hi, I was wondering how to set the "Assigned To" variable in a catalog task from a reference field (sys_user). In my workflow, I currently have this: The user is supposed to select the variable within the catalog task. When the user has selected the...
Hello, Is it possible to create a second Activities(filtered) formatter that is independent from the Out of Box entry? I have created a new one with a new name on the Incident table, but when I configure activities on this, it also changes the activi...
I have a catalog item request form and for the user I am using a lookup Select Box from the sys_user table so my lookup value can be a specific value that I populated in the table and the label field to be user_name. I want it so it automatically p...
Hello, I wish to add a Dynamic Filter to all the date fields of the Incident table and have it selectable from the condition builder while building queries on the Incident table. Ex: Created, Opened, Resolved, Closed. I have created a dynamic filter ...
Greetings Community,I have a recent requirement to make surveys more friendly and appealing to increase response rates, and by this, one example is to add pictures (i.e. smiley faces) and possibly embed surveys in emails to send the response to Servi...
Looking for some help,I need to use native jQuery scripts on my custom application forms.I created sys_property glide.script.block.client.globals and set it to false as shown in the screenshot below.But I still see the error (TypeError: $ is not a fu...
