Hi All, I have a question regarding the attribute in the Catalog Item. We have the "Hide on Service Portal" attribute in the catalog item table which we realize that it is set as "false" for all of the catalog item. We believe that this might be du...
Hello all, We have a couple of catalog items that use the date variable type and we want to restrict the user's from selecting a date in the past. Is this possible? Also, we have Start Date and End Date on one our catalog items, does anyone know if i...
Can I tell Server name like 'http://dev78936.service-now.com:80' to my customer? System Diagnostics -> Stats
Hi, Is there an easy way to access the current user object and quickly get the first name, last name, full name, email? Does gs.getUser suppose to work on virtual agent? Thank you!
Hi, How can i create a browser alert in ServiceNow? I want to create something similar to the below image when an incident is assigned to anyone.
Hi All, I am looking to start using the my requests v2 widget so we can view multiple tasks type in a single table on the portal. We have multiple portals in place, one is for internal users and the others are for our external customers. Due to this...
This community has been great and I have been able to figure out the following script to create a new user in an inbound action: var newUser = new GlideRecord('sys_user');newUser.initialize(); newUser.user_name = email.body.ss_email;newUser.first_nam...
Morning all, I have a received a requirement to be able to create Service Portal Announcements automatically when an Outage record is created. They thought this functionality was available in their Madrid developer instance, but I cannot find any ref...
Hello, I am trying to create a report that pulls all incidents with the same short description and a state of "new". I'm able to create a report that groups all incidents by their short description, however that report still includes all other short ...
Which of the following will allow access if true in an ACL? Condition field evaluates to trueScript field returns true or sets the variable answer to trueThe user has one of the Required rolesOther matching ACL rules for the object evaluate to true
For this catalog item I am working on, for the description they want essentially multiple sentences to be showing on their own with line breaks between them. However, when I enter it in the description field it doesn't show the line breaks, just make...
Hi all, When we are creating a new Table Configuration in any Search context of Contextual search in Servicenow, for the field 'UI Type', we get 2 options : Platform/ Workspace. Ex : https://devXXXXX.service-now.com/cxs_table_config.do?sys_id=b3ca56...
I want to pass Trouble shooting number from server to client below is the code Note : Scoped application HTML <div class="panel panel-default panel-body m-t m-b"> <button class="btn btn-primary btn- block" ng-click="c.execute()">Execte Error Code</bu...
Hi everyone,I've created a REST API Script that allows me to get records from my incident table. However, we would like to use pagination so that if we have a multitude of records, we are able to page through and not have a massive amount of data i...
Hello~ I have a quick question, I ran across this transform script, and there is this part that I don't understand: action === "update" Can someone please explain it to me? mainly why is there a check for update, does that mean that if it is not upda...
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