Hello ServiceNow Guru's, I am trying to update a field in cmdb_ci_win_server using python REST API. I get the above error. We have a custom field called "u_regulatory" in cmdb_ci_win_server table which references another table called u_choice_list_r...
Hi , I have a user 'A' which mapped 80 roles . Now need to create a new user 'B' and copy the same roles which has available in role 'A' ? Steps Export the user role to XML file . 2. Import the XML in user 'B'. 3. Getting the below error. Ple...
I've been reading related topics here about this type of thing, but it seems like most are related to bulk uploads of attachments out of one system and into ServiceNow, which is a bit different than the scenario that I'm trying to solve for. In this ...
Hi, A previous developer added some scripts/rules to the Project form, so it removes all project states and adds only Pending and Request Approval states. When the forms loads, I can see all states for couple of seconds, then something applies and al...
Hi everyone,The saveAttchment ('table_name','sys_id of record') function will allow us to attach a document to a record. Can anyone tell me where to locate this function and how it works??Regards,Arnab
Does anyone know if you can remove the approval process from the Contract Workflow?I have removed the Approval User step from the workflow, and I updated the set Values for each (None, Renewal, Extension) so that the State = Active and the Sub-state ...
Hello everyone! I have a workflow in which a RITM2 is generated and I store its number to a workflow.scratchpad variable. On the same script but later I want to write this RITM2's number to a work note of the current RITM1 but it doesn't appear. I us...
Hi Team, I have a requirement to allow the non-admin user to upload an excel and import it into a specific table using a UI action. Basically, they click on a button called "Bulk Upload" and an attachment pop up appears, when they click attach and cl...
I have a requirement to allow the help desk administrator to upload a spreadsheet and import it into a specific table using a UI action. Basically, they click on a button called "Batch Add" and an attachment pop up appears, when they click attach and...
I'm building a flow that needs to perform the same set of steps from several places, so I put that into a subflow. When tested by itself, the subflow works as expected. When I add the subflow to the main flow it ends up with an error. The error lo...
Hi All,Need some Service Portal widget expertise please. I'm having trouble getting the value out of a sn-choice-list field with an onchange. Here's my HTML:<sn-choice-list sn-on-change="c.valueSelected(attribute)" sn-model="attribute...
is there any way to check whether a field is read-only or not using client script??
I have created a customised import set where incident ticket is created ,but now how to update the incident using import set API from 3rd party inbound Json.
HI All, I have a Use case where i have to auto assign the incidents to the agents,if one agent has a ticket the next ticket should be assigned to the one which is free in other words i have to implement Roaster, does anyone know how to achieve this?...
Does the event or alert description field support the use of the \n or \\n or some type of new line character.The field just displays anything I place in as text.Have also created a event rule to combine multiple event fields to compose a more meanin...
