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Resolved! ATF record update not working.

I am trying to use Automated Testing to test the following process. User enters a catalog Request filling out a form with a number of variables associated to the form.The user "orders" the catalog item kicking off a workflow.The workflow creates a re...

Ray6 by • Kilo Contributor
  • 2615 Views
  • 6 replies
  • 4 helpfuls

enabling and disabling the primary email for specific user

I have a requirement like, user must classify the notification what they need. for example for some user should not get out of box email notification. but for some user prefer to get a custom notification. how this can be handle.  i hve found somethi...

mazin690 by • Tera Contributor
  • 3342 Views
  • 1 replies
  • 2 helpfuls

Resolved! Creating a "slush bucket UI page" with list of users which is viewed after clicking on UI action button whilst data chosen in the slush bucket further used

Hello, I have a UI action button on the incident form - I need something like below slush bucket to be viewed after the button is clicked using UI page for choosing users which will probably be placed in an array and this array will be used in a noti...

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Milan13 by • Giga Expert
  • 5371 Views
  • 6 replies
  • 7 helpfuls

Watermark text on Catalog item variable

Hi All,We got one requirement on a catalog form for giving sample watermark textThere is one field called Folder Path, so the format of the value in the variable is like "\\Sitecode\Shared\FolderName".We want to show the watermark value onLoad as "\\...

Resolved! how do i fill out an attached excel spreadsheet

I need to know how i can fill out an attached excel spreadsheet in a script, ui action, etc. A record on a custom table has an excell spreadsheet attached.  I would like to have a UI Action that takes values from the ServiceNow form and insert them i...

CMDB Parent-Child Relationship Mapping

Hey all. I need a little helping using the CMDB Relationship Editor. I have three custom CI classes that were all set up as parent-child. When I go into the relationship editor to add relationships I would like to filter where these CIs are a child/p...

Resolved! Using replace in run script is not working

Hi, I'm trying to replace spaces in my string with a comma within a Run Script in my workflow, but I keep getting 'undefined'.  This is what I've tried: var copyNona3 = copyNona.replace(/,\s*$/, ""); var copyNona3 = copyNona.replace(/\s/g, ','); var ...

phoang by • Kilo Expert
  • 3994 Views
  • 7 replies
  • 3 helpfuls

Resolved! Add Alert/InfoMessage and redirect

Hello All,    I am trying to create a script that will give the user a notification onSubmit that they submitted the form correctly and redirect them back to the list view. Simply put, user fills out the form. Clicks submit. They are notified of succ...

Ben F_ by • Giga Contributor
  • 3553 Views
  • 4 replies
  • 5 helpfuls

onAfter Transform Script not working

I have an onAfter transform script in which I added line of code hoping that it would help populate the Requested for name on the RITM. So to provide a little more information - there is a Business Rule that has the following script:   The business...

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Cupcake by • Mega Guru
  • 1920 Views
  • 6 replies
  • 3 helpfuls

Resolved! Service Portal - Footer

Is there a way to get this to span the entire page - It shows white on both sides? TIA Here is the CSS in my Footer .is-footer { background-color:#97c0bb; padding:5px; color:white; } .is-footer a:hover{ color:white; cursor:pointer; } .is...

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Resolved! Updated field not changing

I am working on a project where I would be modifying a record of user defined table using rest api method PUT. But if I update a record with the same values the Updated field doesnt   show the time the record updated. The same holds true even if I up...

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