Resolved! When the URL is having too many params replaced with sysparm_tiny???
Do we have any specific table to get the parameters of that page.
Forum Posts
What is CMDB? how its work?
Hi, I am new for SNOW CMDB. Could you help on this? How CMDB works? How we can implement? Thanks, Neha
Execute operation on script include 'XXXX' from scope 'Global' was denied
Hi, I am trying to generate PDF but i am getting below error. Can anyone help on this. where i can check this / correct this Execute operation on script include 'hr_PdfUtils' from scope 'Global' was denied. The application 'Global' must declare a cro...
Monthly on-call rotation interval
Hello,I need some help setting up an on-call schedule with a monthly on-call rotation interval. This means, one person is on-call for a whole month, then the next person takes over on the 1st of the following month. I've tried using a schedule sp...
Resolved! Use mail script in plain text only mail template
Hi everybody, is there a possibility to use a mail script in a plain text only mail template? We need to send an email without html content but only text, but this mail is not static so I need to use a mail script to get different content for every m...
Resolved! Date time fields with Time Ago preference, display abbreviated
Hi all, When having the "Date/time" user preference set to "Time Ago", on Service Portal, lists in the Platform UI, etc., date/time fields are shown with "1mo ago", "2y ago", etc.. Instead of "1 month ago". We are encountering this on our upgraded de...
Integration with external Identity Provider using OAuth to authenticate REST API calls
Hello,On our ServiceNow instance we are using SAML SSO with internal Identity Provider to authenticate GUI users. I received requirement to also authenticate API users (REST, SOAP) with the same IdP - as I cannot use SAML for that, I try to configure...
Resolved! how to create a dummy user who can access rest api?
Dear Developers, There is a requirement as below We need to create a service account on Service now production instance with REST api Access and ITIL permission. Actually they want to integrate their tool with our servicenow instance and for which t...
Resolved! What function does "(pm.isActive('com.snc.incident.knowledge;')) will perform in Business Rules while creating Incident Create Knowledge
What function does "(pm.isActive('com.snc.incident.knowledge;')) will perform in Business Rules while creating Incident Create Knowledge ?
Service Portal widget with Modal window issue
Hi Community, I am hoping you guys can help me figure out what's going on with my widget. I am using Modal Windows in Service Portal (https://serviceportal.io/modal-windows-service-portal/) and Portal Diaries (https://community.servicenow.com/communi...
Can we use CART API for Record Producers?
I want to use CART API to submit a record producer, Is Cart API only available for Catalog Items?
Resolved! "Number" field is displaying as empty
Hello, I have a problem with my number field, it is displaying as empty when it should be auto-populating (see pictures below). As you can see, I have the default value for this column set as javascript:getNextObjNumbePadded();. I also have the defau...
How can I export multiple tables with GwtPollDialog
I am using GwtPollDialog to export a table to a spreadsheet. As it appears that I can't export multiple tables at the same time in servicenow I want to trigger the GwtPollDialog function a second time once the first dialog has closed.Can anyone help ...
Resolved! How to pass column from a reference field in $sp.getRecordDisplayValues?
How can we pass reference field columns to $sp.getRecordDisplayValues? I tried with below code but doesn't work. var obj = {}; var columnsToGet = 'number,agency.number,agency.name'; $sp.getRecordDisplayValues(obj, gliderecord, columnsToGet); where a...
