Is there an option to show the assignment group based on the module; instead of setting the 'Type' option for selecting the modules while Assignment Group creation. Let say we add a couple of new checkbox fields to the Group table E.G. ‘Requests Only...
How can Script Includes variables be called by other functions? I have a Script Includes with several functions. Many of the data sources share a similar data source. Many of the functions generate some of the same variables. To avoid duplicating the...
Hi All, I would like to implement data certifications on sys_user_grmember table for the group manager to certify if the group member is still active or should be removed from the group. At the moment when I select the check box next to the user, th...
I created a UI Page that asks two CIs. In a regular record I would give them the attributesref_auto_completer=AJAXReferenceChoicetree_picker=trueNow, I want to do the same on a UI Page. I have looked a bit for this, and cannot get any further than tw...
Hello Expert I have in my table two fields only , a) start date >> b) end date I want to prevent user to select end date before start date using UI Policy , always Im searching about best practices , no need for coding here , i think there are Out...
Hi, i try this script : var gr = new GlideRecord('sys_user'); var count = 0; gr.addQuery('company', '=', ''); gr.query(); while(gr.next()) { gr.setWorkflow(false); gr.company= 'CD68 - Département du Haut-Rhin'; gr.update(); ...
Hi Developers, If a ticket is on hold for some reason and user responds on e-mail, ticket status changes from “On hold” to “In Progress”. Where this functioanlities has been mentioned in Service Request or incident? And i want to restrict this and wa...
Hi, I have three fields Location (u_location)Ex-showroom Price(u_price_over_location)Added GST(u_added_gst) I have written onChange Client script, location is the field I have selected as onChange Field. Based on the location, "added GST" field shoul...
Hi, On change request form, We have Affected CIs related list. Which contain default filter "Configuration Item Class != Application Service" highlighted in yellow color. How can I remove this filter? Thanks Ravi Gupta
Hi, I have a Catalog Item with a couple of Variables on it, which the second needs to be related to the first. This is working but I cannot get the Order clause to work on the second. Both variables are referencing the same table. Table: Custom table...
Hi, I am stuck on this transform script. I am tasked with appending to the description field in the target table if the source field's value is different. So first I need to check if the description field contains the source field, if not then append...
Hello, I would like to display more than one column in service now portal search drop down ,when user is searching. So that it makes it easy for user to choose. I have added the variable attributes ref_auto_completer=AJAXTablecompleter,ref_ac_column...
Hi All, I Have one date field named as date1 and i need to differentiate this date1 field with current date. var diff= gs.diff(date1.getDisplayValue(),gs.now().getDisplayValue(),true) ---- Now i need to convert these seconds into days. var days=pars...
Hello everyone! Our team is working on a project based on a integration through SOAP Messages and also a certificate for the communication is needed. Just to be sure, I will write down here every step we have made in the process. All the following pr...
Hi all. I have a custom table called u_finance. I have created a 'Variable Editor' formatter for this table which works well. However, I don't want it to appear for all records. Is there a way to hide/show the whole Variable Editor section based when...
