Hi, currently i am working on integration with oAuth configuration and everything is working fine. Now i see a message "OAuth Refresh token is available and will expire at 2019-11-24 17:12:29." Can anyone please help me how to make auto refresh...
If I open a Configuration Item, in the middle section there is a plus (+) sign that opens a Formatter, CI Relations. This formatter uses UI Macro ui_ng_relation_formatter. The XML in this macro uses template = ci_relations.xml or = ng_ci_relations.xm...
According to This Docs Page, it's saying that gs.getUser().getPreference() returns a "String". It does not. So in a widget, I have the following code in the Server Script part: and this in my Client Script: I have a user preference on the sys_user_...
Hi all, I have to update some records in Change table i.e i have to set work start with created date , work end with created +30 seconds . I have written like below but not working Can you please help var gr= new GlideRecord('change_request');gr.ad...
Hi, I have a script includes that calls a UI action. The script includes and UI action together create a knowledge article. Once the article is created, I would like the knowledge article to be created. Instead, it's just reloading the form of the pa...
Hi all, I have a requirement could you please advise, I want to stop the users from entering special character in, field on a ui page. So, the table below shows the characters we should allow, anything else should not be allowed. Thanks In advance.
I have a catalog item which in turn generates RITM record. This record requires approval from a business user who has no roles. So, when I impersonate the user, user gets the below view. It does not show the activity logs or attachment provided in th...
Hi there, I am trying to get the values from a List Collector that I have coded on a UI Page so that I can set these values into a List Collector variable that I have created on the Change Request form. However, whenever I try to get the value of th...
Hello all, Having an issue where I am using the SN email client from the Service Portal. I created a button to send an attachment via email, and when its clicked it opens up the email client. The client loads the template I created, and then from ...
I know I can find the information about instance cluster nodes in the sys_cluster_state table. However, how do I recognize which nodes are actually active? By active I mean nodes that serve user or API requests. Some of the nodes are in the DRC locat...
Hi! I am working on a script that will add two users to the request watch list after a customer submits a form. One of them is a variable on the form. The other is a user. I chose the "Run Script" activity in the workflow editor to accomplish this. W...
First in that table field we select a table let's say it is incident table Second, in the column field we will only be shown the fields for that incident table and we select one out of those columns Third, this field will show all the records f...
hi I have one form where I have one category drop down field with 3 options: category: america , asia, london now based on this category i need to disabled fields if i select america only my location field should be changeable (drop down field)if ...
Trying to develop a script to run as a background script to remove inherited itil roles from users who no longer need it (by virtue of their not having logged on for some time). The problem I'm having is that it works just fine with the inconvenient ...
What I would like to do is to make the table populate values dynamically as below: 1) When [category] = A, B, or C --> [Assignment group] = X (filled automatically) 2) When [category] = D, E, or F --> [Assignment group] = Y (filled automatically) I b...
