Hi All,I am trying to do a task where I have to add an additional item (example: Sample Option) to the Configure option in Form context menu which appears after right-clicking the form header. I created a new UI Context Menu as shown below:When I che...
Hello Everyone, Does anyone here already done an auto-import from an attached excel file on RITM using workflow script? We are trying to build a Service Catalog Item to automatically add/update/remove locations by auto-importing user's attached excel...
Good Morning, We have recently cloned an instance in ServiceNOW. The Clone went fine. We ran into something we did not expect - and this was Update Sets. Here is the scenario. Our typical deployment goes from Dev -> Test -> Prod We cloned ...
Hello,I'm trying to convert a glide duration (02:00:05) field to an integer representing the hours. I've been trying some different things and I haven't been able to get it to work. Right now I have a client script that sends the form fields to an sy...
Navigation Menu: My Work - The filter criteria should be: Assigned To is the currently logged in UserActive is True My Group's Work - The filter criteria should be: Assignment Group is all Assignment Groups of type "Assignment" or "Agile" that the c...
My Requirement ::I want an widget called My Open Tickets: The Widget must display the Open requests, incidents and ideas that the user has submitted for themselves and others on the service portal homepage within a single widget in list form with a m...
Hi, I am unable to set/clear value of a variable with "onChange" client script - "control" object - within a multi row variableset. Is it a known issue Or anything wrong with my code or PDI? See below code and attached screenshot. g_form.setVa...
Hi I am trying to create a Label variable for an order guide and would like to use HTML formatting only. I have used the Annotation tab Help instructions to define the HTML which works perfectly. The variable also requires a Question which is mandat...
In my inbound action date format is in form of "Thursday, May 18, 2017 4:00 PM" to dd-MMM-yyyy hh:mm:ss ? has anyone done this conversion in servcienow before ?
Hallo everyone, may somebody help me to understand the angularjs directives architecture in servicenow? I already used Google Maps using ngMap angularjs file and it was simple because I found an updateset which already served all needed information a...
Update: I have figured out how to cycle through the queried attachments on the HTML side. Now just stuck with how to pass the variable to my modal so that clicking on a thumbnail brings up the same image at 100%. I have a requirement to show some...
Populating the RITM Category with Catalog task category. I am looking to see if there is a possibility to populate the Category on the RITM with the Category on the Catalog task. These are 2 independent fields and we did not have the requirements ini...
Hi All, I have created one Scripted List menu item which shows list of incidents which are in new state. Please find below script and its working fine. Here I wanted to filterout the incidents which are not in new state and I would like to refresh it...
Hi , I have a issue Cannot move update to a set for a different scope. Customer Update sys_search_context_config_e1a2c1962f1780108490dcb6f699b610 . I want to move scope from default to Ydc which is a private scope . Have no clue how to do this ....
Hi All,We tried to default a field on the SC_Cart page & modified the "SC Shopping cart" widget on the "Shopping Cart" page.In the Shopping Cart page designer, we did the modification and it was working fine.Since we have modified the original widget...
