Hi All RITM has been marked as closed complete and workflow is ended. Now I want to create an UI Action to "Reopen RITM". Once I click on that button , it should create new tasks and RITM state should change to open and tasks should work according t...
Hi there!I'm new to SNow and am trying to add field validation to one of our forms.Basically, when a certain Service Company is selected, I want to check that the text entered into the Employee Number field is exactly 6 characters long.So far I have ...
Hello Experts, I need to take 3 different Source fields and combine them into 1 target field. How can I do this with a transform script? For example: Source fields - field_a = 'These are my notes from a' field_b = 'and from b' field_c = 'and from...
Hi Everyone, I am attempting to calculate a 'Total Score' column with the sum of 10 integer fields. I have tried creating a business rule to calculate the value, however, the below code is not working. Can someone take a look to see what I am mi...
Hi all, I have knowledge manager that is not able to edit article in Draft state specifically the article that is created from an Incident when checking the 'knowledge' checkbox and that creates automatically a draft article as 'system'. When kb mana...
Hey everyone! I am trying to create a dictionary entry with a default value to be assigned as the name of the user that is signed in. I found some other questions in the community with this question so i was able to get the code from there, but it is...
Hi All,In Dev Helsinski....Trying to get the value of shopping cart Quantity on a catalog client script. Using price from UI macro "sc_order_item_subtotal", id = price_label_span but not able to get the quantityThanksTez
Hi All, In which table should i write ACLs to restrict read access for the IT Knowledge articles? while debugging i noticed knowledge article's read access is granted from knowledge base table. Thanks, Kumar
We are trying to call a simple MID Script Include, but we are getting the above error. The XML is looking something like this[code]<?xml version="1.0" encoding="utf-8"?>Evaluation error: Caused by error in JavaScript probe 'Check' at line 1==> 1: new...
Good morning all, We are building a new starter catalogue request and need to populate a contact email variable based on the location of the user. Within a variable set, we have a reference field, starter_location, which is filtered to show just 4 sp...
Hi Team, Scheduled Jobs are getting deleted frequently. Suggest how can we find/track who deletes the same. Thank you
In a Script Include, I have date(2019-04-12), now how to get day name(Mon-Sun) from that date?
I have written insert or update Async Business rule on one Table? I have to test that business rule is working fine or not ? How can i do this?
Hi All, I want to reopen one Cancelled Incident back to the original state and make all the fields editable. It was in InProgress State and after that State was changed to Cancelled. Can anyone suggest me how to achieve this ? Thanks, SNOW@Das
Hi All,I have a requirement to hide some menu items in Service Portal to some portal users who does not have access.I was thinking of controlling by role/group.E.g. User A login to Portal and is not authorized to see Dashboard menu item, thus he can ...
