Hi There,ATF rolls back changes after testing as default but in some cases, I would like to use the automation to create the testing data. Do we have any option to turn it off? keep the data created after running the ATF?Thanks
HiI am trying to create a new system ui message with dynamic argument which needs to be translatedHere I am sharing how it's configured alert(getMessage('Additional company'+i+'details' must be entered'));and have created entry in ui messages table...
Hi , I have a requirement to create a custom scoped application but with a functionality that it should be attached to a property, if that property is made active than that application and all its module should be visible. But if i make that property...
Hi All,I have been trying to populate the sp_log table from my widget and since it is an OOB table I thought I would give it a go with $sp.logStat('param1', 'param2', 'param3', 'param4') that I have seen other OOB widgets use.I have been able to figu...
Can ServiceNow Discovery discover mobile devices (for example iPhones, iPads etc) ?
Hi All, Can someone guide me how do I get the Email address field in Watch List to add users who are not present in sys_user table . I am not able to see this option in Watch list but the Service now Docs say we can add it using below. I cannot s...
Hello, I am researching the pros and cons of the three products : Twilio | xMatter | PagerDuty to be able to implement in my organization.Looking for some suggestions and experiences to add to my research data. Thanks in advance.TwilioxMattersPagerDu...
HI ServiceNow Experts , I am working on a Requirement for Notifications . Problem : Incident and Incident alert notifications are received by all the End users in the organization . So when a End user opens a incident , he gets a notification and...
Hi All, I am working on a business rule that can tell the Help Desk analyst know who is working/viewing the incident they click on. We had a few times that multiple analysts were working on the same incident because they didn't know if someone was a...
We are trying to send an email to our own instance URL using a server script. This is for us to create an incident record even if a user is not logged in. We tried the code below however, the recipient was changed by ServiceNow to be same as the User...
Hi:)In the widget client script I see that attachment is saved in 'sp_portal', where does it change the location and add the attachment to the correct item?this is the line:var ah = $scope.attachmentHandler = new nowAttachmentHandler(setAttachments, ...
I have committed an update set, backed it out, and wanted to redo the same update set again. However when I run the preview it tells me "Found a local update that is newer than this one". How can i commit the same update set without facing this probl...
Want a foolproof plan to guarantee success on your ServiceNow Certification Exam? Well, this isn't it, but it's as close as I can get! I'm not offering any guarantees, but what I can offer is a guide which has been proven successful for both myself a...
This is probably really obvious but is there a way to back up my user customisations before an environmental refresh? Really I just wanting to save the effort of recreating my bookmarks, but now I think about it I wonder if there's any point because ...