Hi, What is the maximum number of variables that can be created per catalog item? I want to check if there are restrictions such as the upper limit of 50 fields in a custom table. Also, is the restriction of 8126 bytes per record included when a s...
How to get the display value of reference field in script include and use it in client script. I have done it using getdisplaybox but it is not supported or throws an error in some places, hence would like to do it through glideajax. Thanks in advanc...
Hi Experts,I created a navbar in Service Portal and want to style it so that a visited link has a different background color and font color. I found a Sassy CSS variable cheat sheet on github and found the following navbar variables, which all work...
Does anyone know a way to generate SHA256 Hash for a given Sting ? Say my String is "ABC" and my Key is "KEY"
We have an M2M table, u_task_cmdb_ci_appl, from the task table to the cmdb_ci_appl table. The table is displayed as a related list on change requests to show applications related to CIs affected by the change request. In the related list, fields from...
After SAML SSO setup with Azure AD by , I can not login to "https://<instance name>.service-now.com" by Admin Account (admin) . That is because authentication flow redirect to Azure AD. Admin account is not created in Azure AD. Could you please let u...
I have a situation where multiple records can be selected and then a List UI Action can be invoked. I am passing the list of sys_ids from getChecked() to GlideAjax to be processed on the Server Side. I am matching records from multiple tables and g...
I have a simple business rule that adds 2 error values to my and aborts a save. It's a simple script: (function executeRule(current, previous /*null when async*/) { current.setAbortAction(true); var gdt = new GlideDateTime(current.ap_end_of_suppor...
Has anyone written an Email Script to display variables related to a Task record that was create using a Record Producer, rather than a Catalog Item? Basically, I need to create a notification for a Service Management application and display the va...
Hi All, I stumbled upon an error which acutally cannot be or there is indeed a bug. This is part of the code: ... orderArr = grAtt.getElement('u_fields_order').getChoices() ; // array with order and choice values gs.print(orderArr.toString()); gs.pri...
Hi All, I could see there is a copy button on requests(sc_requests) for which is use to copy complete request along with related RITM and Catalog Tasks. How to make this Copy button visible on Service portal so that user can able to copy same request...
Hi All, ServiceNow has done some analysis for my customer and sent a report saying there are some business rules are slow. But I checked and Business rules are not lengthy. I also tried the script in business rules in background script and it is exec...
I am working on having a workflow generate multiple tasks based on all the items selected in a list collector. I have been able to do that piece. The part I am struggling with is to have approvals that are unique to each item selected in the list col...
Hi, I have a Variable of type Mulit Line Text and in the Default Value i have something called as Project Description: Project Benefits: Now values mention in the Default value should be in Bold i tried with <b>1) Project Description:</b><br...
hi All, I am thinking a scenario , where i want to process particular events to be processed at particular time and other in different time ex: lets say all the events created in incident should be processed when at 3 to 4 and all the events created ...
