I would like to auto assign a catalog task to whoever the RITM is assigned to if the catalog task is assigned is assigned to a particular assignment group. For example, Joe Smith who is in our Desktop Support group would be assigned the RITM for a n...
Hi, I read some articles in the servicenow documentation and in the community how to create a mobile view for a table, but unfortunately without success so far. How do you create a mobile view? Configure the mobile form layout Lists and Forms in the...
In the service portal I have a widget, as a variable, in a record producer and I want to execute a script in the widget before the record producer is submitted. So, from the widget, is there any way to identify when the record producer is being submi...
I want to implement onChange client script for changing the color of additional comment field based on selection of checkbox. Please provide me the solution..
Hello All, I have a requirement of opening a new Outlook email window from a link in email notification. In detail the scenario is- After creating an Emergency Change When i am clicking the requesting approval button approvals are going to the member...
Hi all. I'm very new to ServiceNow (working on my developer instance) and have been experimenting with making API calls based on ticket actions. This is working e.g. creating a new ticket on a custom application successfully makes the API call. I am ...
I have come across an issue where by the 'Work notes' journal list is appearing above the 'Activities (filtered)' formatter. The form section contains the 'work_notes' field and the 'Activities (filtered)' formatter only. I have used my google-fu ex...
My HTML cod in XML format is as following in UI page: <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"> <!-- <!DOCTYPE html> Error at line (3) A DOCTYPE is not allowed in content. --> <html xmlns="http://www....
We would like to add the breadcrumb container & "typeheadsearch" widget to "list" page but this page is not able to design using "editor". In our serviceportal we want the breadcrumba nd typehead search to be visible in all pages but this "list" page...
Hi,Can I get a Schema diagram for the ServiceNow DB?Thanks
Greetings folks I'm needing to set a specific character limit to a multi-line text field of a form variable. I've seen some other articles about this, but most are older and I am concerned that there may be better ways to do this now, and being an ut...
I have a UI page that is not staying open when saving a record. I need it to function in the following manner. On the record, some fields are updated. The user clicks the modified "Save" buttonThe UI Action saves the current record, then based on ce...
Hello Everyone, I just want to know if anybody here knows where can I find the documentation of sn_sc.CatItem().submitProducer(). I can't seem to find it in the Service Portal documentation. The scenario is we have one Record Producer (Scoped), this ...
Hello I created a master survey for my company when an incident is closed. table : incident User : requested_for condition : if Incident State is closed or Assignment group is "P02-VER-IT-SOUTH AMERICA" and requested_for.support is false. The survey ...
Hi All,I'm facing a typical issue on Field Style. Hope you can provide solution to this. Here is the issue:I have applied same field style to both Caller field and Assigned to field on Incident form to display the VIP icon beside the field if the sel...
