Hi all, I had implemented "navigator.appVersion" for CMS Portal pages to get OS Name (like Win/ Mac/ X11/ Linux). But when moving to Service Portal pages in ServiceNow, I am unable to use the same code on client script. Could you please help me a way...
Hi I have a generic table "statement" that I then extend into several tables, each with some specific attributes. For example "Requirement" statements and "Design" statements. Each statement type has its own form for entering data and from each form...
Hello, I have .bat extension file which I run through cmd in the local instance and get the data. How can I store the java files in ServiceNow and run the command for the batch file to get the data?
Hello All,We have a below requirement,If user with role(s) login they should see the ServiceNow page - AchievedIf user with no role login they should be redirected to service portal page.- AchievedI used the below code in SP entry page(60 to 69) and ...
Hi Team, var datediff = gs.dateDiff(current.opened_at.getDisplayValue(), gs.nowDateTime(),true); Above statement in business rule with 'true' is not picking date difference in seconds.You can find the entire business rule below.If I use the statem...
I want to remove options from the state choice list. For example, only the "Open" option should be possible in the "New" status. All other status options should be removed. The script does not work with the new Mobile App ServiceNow Agent. How do I c...
Hi All, We created an Incident in Service Now and change state to "Closed". After that we updated summary/Work notes field. once we clicked update button state of the closed incident automatically change to "Unacknowledged". How can i prevent reopen...
I have a List field named Servers. I just want to know if one of the selected servers has a Production environment and will return True. If there is no Production environment on one of the selected servers in the field I want it to return False. But ...
I Am testing the functionality of London and manual de-duplication task creation. I run the following script: var sysIDs = '4014825d0a0a0b9b00c4db61928034b9, 4014a3010a0a0b9b007e8c84ff4d4abe, 4014bc1c0a0a0b9b008781123ff5a5e3'; var dupTaskUtil = new C...
I'm trying to get the Risk by using Script Include and Client Script. Risk was already calculated in the table I just want the exact risk to be retrieved on that table based on the selected recoverabilty, impact, deployment etc. I also try to put the...
I am trying to create a notification where if an approver user active state changes to false, it send the user details like user name and user id to a specific group for tract the approval activity/record(RITM workflow/Change request) where they are ...
I'm analyzing incidents for the last few months and I want to look at state and assignment group. For any of them that have been recently browsed by a user the data is in sys_history_line. The problem is that for ones that have not been viewed, the...
HI All, As shown in the above screenshot, I need an Enable notification check box UI similar to Accessibility enabled toggle button. How to get the same UI on my check box. What changes need to be made on my HTML code, below is the HTML. Below is th...
I am having trouble importing into sys_choice. when i run the below import I do not have any new rows in the sys_choice table. below is a simple example just to understand how to configure this: I have a field on incident, u_car, it is a choice field...
Hello I use mid server to export incident's table and i want to export in csv file with the separator " ; " I don't find this option in the export set module. Can you help me ?
