gs.nil() and gs.has() not working in scoped application script.
gs.nil() and gs.has() not working in scoped application script include. What is the alternative other than making JSUtil scope to "all application access".
Forum Posts
could not start installed mid server, Could not find or load main class org.tanukisoftware.wrapper.WrapperStartStopApp
Hi Experts; just installed the London version mid server on windows, but could not started, the wrapper log file has the entries: Launching a JVM...2019/03/13 09:50:34 | Error: Could not find or load main class org.tanukisoftware.wrapper.WrapperStart...
Resolved! Getting rid of modal-footer when using spModal
Our team is using spModal in Service Portal to pull up the ootb Form widget and am wondering if there's a way to get rid of the modal-footer: I tried to add some css to make display none, but it doesn't work: .modal-footer {display:none;} Has anyone...
How to set a clone widget to existing widget?
Hi Developers, As i am new in service portal , i want to know how to set a cloned widget with an existing one. While practicing Service portal, I saw that in incident page end user view, it is showing assgned to and assigned group but in service requ...
Global modules/tables vs Scoped Applications
Hi From what I can find on the community there doesn't seem to be a clear answer as to when to use custom tables and when to use a Scoped Application. We are in the situation now where we have to make a choice of which one to use for a project and a...
Setting up SMS Notifications
I am trying to set up SMS notifications on a Madrid instance. I am following the ServiceNow documentation for Notifications, and also referencing several articles on the Community site. So far, it's not working. I have added the Notification Devices...
Resolved! How to create a workitem (i.e User Story) in Azure DevOps when an user submits a ServiceNow request?
Hello Everyone, I am trying to create a workitem (user story) in Azure DevOps when an user submits a ServiceNow reqest. I am building the REST message in ServiceNow, I am not sure how to setup the oAuth 2.0 and this is the first time I am using OAu...
Resolved! if statements in record producer script
Hi all - trying to figure out where I've gone astray here. First one, if statements in the record producer script 'section'. I want to have folks select from a 'select box' (request_type) and then use that to drive what appears in the description box...
Where is the logic written for Actual elapsed time duration field
Hi all, I need to create a custom duration field on Incident form to show the difference between the Created and Current date/time until it is Resolved. Its something similar to Actual elapsed time field on task_sla table. Can somebody help me on thi...
Resolved! Remote GlideRecord
Hi all, I have a requirement to compare specific table records to the same table in another instance. Are there any known methods out there to do a remote GlideRecord query? I've attempted the method used in this post but it is dated back to 2010 a...
Resolved! Relate Changes List
Hi All,On our change form we current have a related list for Change Requests.This however creates a parent child relationship. On change team do not use parent and child change requests, but they still want the ability to add changes to a related l...
Resolved! How do I get current.sys_id and parent.sys_id to a Script Include?
Hi, how do I get current.sys_id and parent.sys_id to a Script Include? My code so far Business rule: (function executeRule(current, previous /*null when async*/) { var checkIpo = new checkVatIpo(); checkIpo.updateVat(current.task); //parent.sys_id...
Resolved! Date Calculations using client script
I have 2 datetime fields ( i.e. start date and end date) on incident form , I want to calculate if end date -start date in > 90 and if yes, I want to perform some action. I do not want to use server side script. How can I achieve this ?
Resolved! Fix script not running , nor the progress window shows after clicking run script
var count1 = 0;var count2 = 0;var count3 = 0; var grRITM1 = new GlideRecord('sc_req_item'); grRITM1.addEncodedQuery('configuration_item.operational_status=7^cat_item.name=Retire Business Application^stage=complete^state=3^approval!=approved'); grRITM...
Resolved! view desktop version on mobile
Hello,Is it possible to enable desktop version on mobile, for those users who want to toggle between the two?This would be for Dublin Mobile UIThanks!Grace
