on asset form when a record is open and navigate to the header of form and go for history - calendar option we cannot see all fields (changes in history) ex: when assigned to changes i cannot see in the history-calendar page instead i can see cost ce...
Hi,What's the best way to extract data from ServiceNow to a .CSV file and put the file on a file server at the customer location.Will export sets do the job?Best regards,
Can we create a staging table in Restful API integration? if so can some one explain me the process.
Hi ServiceNow Community DevelopersI am trying to build an access control for variables in the requested item (sc_req_item) table. When I try this out I can see the oob fields but for variables all I see is 'variables' I cannot see the actual variable...
I have googled my way and searched through the community but I cannot work out how to do the following. I have 4 set lists that are 4 widgets (editable table) on a gig form. I want to have those 4 widgets hidden and only show up when the number of s...
I created a new table in ServiceNow, let's call MyTable. I also have a restful API which I created on another website that returns data in XML format. I need to load the data from this API into MyTable.
Hi Team, A weird one today that I ca't figure out, hoping someone can help me with this. My requirements is to copy the attachments from the originating HR Case to the Approval record - this works fine with the below and all attachments are copied t...
I have a form where one variable is a list collector and I want to show two other variables ONLY if the list collector value contain *23. I tried this via a UI Policy but it doesn't appear to be working. Any ideas? Thanks, Karen
Hello Everyone,While using ATF I have made the "Exclude from rollback" as "true".Due to this the records/tickets created are not deleted once execution is completed.In case we want to delete those records created by ATF after a few days, is it possib...
Hi Community, I have around 500 KB articles which are currently in draft state. There is a button at the top "Submit for review" when clicked it changes the state of knowledge article to publish. How can i invoke this button "Submit for review" for ...
Hello all,I am looking for a way to verify that 3 files are attached to the change request form, I dont need to care about what type of files or their names, I just need a way to make it mandatory to upload 3 files.Thanks!
1. In DEVK, impersonate an ATF Admin User. 2. In the Left Navigation, write TESTS and open the list. 3. Open any Record (‘Resolve INC_Resolve’) . 4. Click on ‘Add Test Step’ UI Action below. 5. Select any option and then click on NEXT. 6. The page t...
Hello Experts,I am looking for a report which can tell me the first assignment group the IM was assigned to. I am fairly new to service now scripting, and need some help in building a metric.
I'm hoping that someone might have come across a similar request to the one that I have gotten recently. The first request was to be able to stop working out of a shared email inbox in Outlook that is currently redirecting all mail to our SN instance...
Hello, I am trying to see if plugin Virtual agent is avaialbe for installation in persona instances but that does not seem to be the case. Now my question is how to get plugin "com.glide.cs.chatbot" ( Virtual agent ) installed on Personal Developer i...
