Hi , We have written the below script getting error .Please suggest how to avoid this error . Service Charac is of Name-value Data type . var properties = Object.getOwnPropertyNames(rel.service_charac); for (var name in parsed.service_charac) { i...
How to use Database Encryption within serviceNow?
I'm working with a friend and we are trying to learn rest by dong an incident integration between our personal dev instances. In my dev instance I have created staging table by going into System Web Services > Inbound > Create new. When I created i...
Hi , Can someone please help me to fix the below inbound mail script code. Below code is written to verify whether the inbound email has attachments or not.If there are attachments then we have to setValue on a task and trigger an event. If not we ha...
current.canWrite() function checks table level acls only or both table and field level acls?
We have a form that users will likely add several (up to 10) attachments. I've added the Attachments related list to the form and don't want to also clutter the form with multiple attachments. I'm NOT talking about the attachment paperclip icon, but ...
In my workflow, I need to assign to approvers based on user region. I tried implementing this through a script in 'Additional approvers script'. But the workflow Approval-User activity being skipped when I try to assign approvers to answer array as s...
I am trying to set field to a catalog item using a server side script. Catalog name: Onboarding. i am trying to set the fields "Type of facility access" and "Type of it cluster" which is dependent on the "on boarding location". PS: I am new to scrip...
I realize that because script include SLACalculatorNG is in the global app, and its Accessible from value is "This application scope only", when I try to call it from a business rule created within my scoped app via the following script lines:var sla...
Hello all, I'm having some trouble with field styles.I have two fields on a table, both of type 'Decimal'. I would like 'u_my_field1' to have a light green background on the form if it has a value less than or equal to that in 'u_my_field2'. I've cre...
I have imported a custom table and widget to use appointment scheduling. It has the ability to show Description field that will be placed on the catalog task once submitted. How do i get the description field to be mandatory on the widget within Serv...
Hi, I was wondering what best practice for try/catch is. I use a try/catch block in my Script Include wrapped around a REST message call. I parse the REST call return for the REST Message Body and REST Message Status. If the status is not a successfu...
Hi, I need sample template to gather CMDB data from client, presentation deck, any document related to setup CMDB from Scratch would be help. thanks Mahesh
How can we a call client script from another client script, Any examples please, any help would be appropriated.
Hi, I have added task extended table (task_time_worked) to incident form through related list. I wanted to populate some fields value from parent record to child record (Incident==>Time worked) when user click on new record. This question has been as...
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