We created categories for the HR catalog and translated them in 3 languages. When we move the categories to another instance with the update sets, the translations are left behind. Where are they stored, why are they not moved?
Hello Everyone,We are integrating ServiceNow through REST. 1) We are sending our incident number to that tool using rest with post method and we are getting a task number from them in response.2) I am capturing that task id in a field on incident for...
Hi AllIm wondering what would be the best way to count how many updates my service desk agents make on tickets per day/week/monthI cant see an easy way to do this.. any help any one can provide would be really appreciated !Thanks in advance
Hi Developers,While moving update set if conflict ocures then what to do?What is the best practice to overcome this?
How do we move a scoped application from one instance to another instance?
Is there any option to invoke or trigger an external custom shell or python script on creation of an ticket or incident in service now.Also, sysid or incident number should be passed as input parameter to the script. How do we achieve this in service...
Hi,I have one value set on jvar on UI Page HTMl and I want to show one alert message depending on the value set on submit of the UI page.For that reason I want to check jvar value on onSubmit function of the UI page client script. I am not aware of t...
I want to call a widget from another widget in Service Portal. A parent widget is in the macro variable of a catalog item.. and there is a child widget containing few data.. I want to call the child widget in Parent widget and use the data in parent....
what does caller field denotes in incident form?
This script is getting attached to a notification off of the sysapproval_approver table. I have 5 notifications that go out when the approval is rejected. I only see one gs.info line in my logs (shouldn't I see 5?) and non of the template.print i...
I have an application that was developed from scratch using all user-defined tables that aren't extended from any other ServiceNow tables. It basically leverages the power of the platform but none of the existing tables. Now, I want to set it up ...
I extended Task on custom tables that I created. When creating new records on these custom tables, sys_class_name is empty on Task, though populated in the custom table. Why might that be?var gr = new GlideRecord("Task");gr.query();while(gr.next()){ ...
Hii want to pass this tow value from script include to client script,its displaying correct value in the script include but then i get this thought client script its displaying this error ([object XMLHttpRequest])Script Include :-if(grp.next())...
i have installed MIDSERVER in my personal instance on MY PC Successfully.....!!!Downloaded Windows 64bit zip files into my PC and extracted zip file in D:drive and installed in my Personal instanceMy Requirement is - Install midserver in Project ...
Hello, I need help with LDAP integration, which is actually more of a question regarding LDAP filters rather than ServiceNow itself.There are a number of OU's in AD which contain the accounts which they want to drag across. All the OU's are called 'U...
