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Export Calendar view

Hello again, I'm a new developer-in-training (very, very new to Servicenow) and I had a question regarding schedule pages and the resulting calendar view.Is it possible to actually export the generated calendar page that is generated from a schedule ...

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raffy2 by Kilo Contributor
  • 2169 Views
  • 1 replies
  • 0 helpfuls

Impersonation made easy (in Google Chrome)

Note: This information may already be available in the community, I could not find so thought of posting it.Often, we have to impersonate a user or multiple users to test a change, or reproduce a defect or for any other reasons. Though, it's quite si...

snuser1 by Kilo Contributor
  • 3112 Views
  • 2 replies
  • 0 helpfuls

Resolved! UI Policy Script based on query

I have a pair of fields: 'Group' and 'SubGroup'. Both are reference fields to their own respective tables. 'SubGroup' is dependent on 'Group'. Not every 'Group' record has an associated 'SubGroup' record.When the 'Group' record is selected, I want to...

ssturde by Kilo Expert
  • 4447 Views
  • 8 replies
  • 2 helpfuls

setWorkflow and subsequent actions

Hello all,I have a question about GlideRecord's .setWorkflow() method.In its wiki page ( http://wiki.service-now.com/index.php?title=GlideRecord#setWorkflow ) it is written:[quote]Enables or disables the running of business rules that might normally ...

dmartinc by Tera Expert
  • 8364 Views
  • 6 replies
  • 1 helpfuls

Field Message Disappearing on Change

I have set field msg for one of the "List" field in my form in my onLoad Script... It works fine but when i change values in the "List", the field msg disappears... Do i need to write another client script onChange also for adding the field msg? If s...

Creating reusable widgets?

Hi everyone,I'm trying to wrap my head around the organization of widgets.What is a widget package?How is the widget package used?   I know that when I create a widget in a scoped application, the package is set to the scoped application.   When usin...

JennyHu by Tera Guru
  • 2225 Views
  • 3 replies
  • 3 helpfuls

Confirm popup on submit

Hello experts,So I'm trying to get a confirmation pop up to work onSubmit off a referenced field in a SCOPED APP. I want to say get the display value from the 'source' field and put it in the confirm box. I've checked to make sure the display is 'tru...

Kim Jenson by Kilo Contributor
  • 14945 Views
  • 23 replies
  • 0 helpfuls

Resolved! Container not showing up correctly in Service Portal

Hi Folks,The container is misbehaving in portal Called a record producer through the OOB widget (SC Catalog Item) but somehow the container on the record producer is misbehaving , please see the below screenshot in PortalAnd Same variables screen sho...

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ngo by Kilo Contributor
  • 3791 Views
  • 3 replies
  • 0 helpfuls

How to prevent an ACL from masking another ACL

Hello Everyone,I am pretty new to ACL concept and i would really appreciate any help on this. I need to give write access for users with a role 'abc' and when the 'Model category' is 'xyz' on 'Hardware' table to edit 4 fields.I created ACL:1) field l...

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jenny32 by Tera Guru
  • 3574 Views
  • 6 replies
  • 0 helpfuls

Resolved! Knowledge Admin cant delete KB's in Knowledge V3

Hey folks,So out of Curiosity,   is it standard that in Knowledge V3 that only an admin can delete an actual KB Article.I am not asking about the top level Knowledge Base,   but actually articles..My Knowledge Admin has the Knowledge Manager and Know...

Resolved! Lunch break time in SLA definition

Hi all,How can I calculate lunch time break in SLA definition?I would like to set SLA from 9:00 to 18:00, and I set lunch break between 12:00 and 13:00.Best regards,Tomoaki

spracntgw by Kilo Expert
  • 3171 Views
  • 3 replies
  • 3 helpfuls