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Bulk creation of task

Hello all,we have a requirement where   a request   a user placed request with 100 user.It needs be created 100 tickets.Is there any way to do it.Please help on this.I have enable property but still am not getting any thing.Thankssaranya

salu by Mega Guru
  • 1530 Views
  • 3 replies
  • 0 helpfuls

Resolved! querying a document id field type

Hi Everyone, I have a knowledge base hierarchy that looks something like this:Benefits         Medical         Dental         Life InsuranceI want to write a query where I filter the kb_category by the parent_id so that it returns all articles in the...

yundlu316 by Kilo Guru
  • 3547 Views
  • 2 replies
  • 0 helpfuls

Resolved! related list not showing for particular user

Hi,In tasks form view, I've related list of "Assets" for a particular user(Relationship). If there is an "asset item" then related list of "Assets" will show all assets assigned to that user, if there is no user assigned to that asset then whoever is...

Asset.PNG Related Assets.PNG task.PNG
questsal78 by Giga Expert
  • 3008 Views
  • 2 replies
  • 1 helpfuls

Simple glideModal Confirm vs confirm()?

My use case if that I need the same behavior that confirm() does on the client side but I would like it to look like the OOB glideModal confirms for delete for consistency.     It seems excess though to me to have to create a UI page, and a SI (for t...

Resolved! Displaying attachments on list view

I have added the "has attachment" field to my Incident form, and created the BR (from the wiki) to update the field to "true" when an attachment is added to an incident.   Although it works fine when I add an attachment to an Incident, I am having tw...

LRobinson by Giga Contributor
  • 12338 Views
  • 19 replies
  • 2 helpfuls

Hide edit (penicl) icon on currency field

I want to hide the "edit"/pencil icon on a currency field in procurement. I find that when users edit the price using the edit button instead of just changing the value in the field, the price isn't triggering the client scripts or business rules to ...

edit button.PNG removed edit.PNG

Time interval of archive run

Archive rule for closed alert is created, its running once in 1 hour, So that closed alerts are archived once in every hour,can we change the time interval, so that alerts can be archived in 15 mins ?

saranyadevic by Kilo Contributor
  • 2462 Views
  • 3 replies
  • 1 helpfuls

How to use gs.getSession() functions for other users?

We already have a script that cache certain items on our CMS portal. I am going to design a UI Action (button) on sys_user form. Clicking this button should do the following and clear the portal cache for that particular user. The problem is that I a...

mkhan123 by Kilo Contributor
  • 4536 Views
  • 10 replies
  • 0 helpfuls

Resolved! How to close a task and end a workflow

Is there a way to close a Task and end a workflow, and also close the Request Item? We have a Service Request for mobile email access. The workflow starts off with a Catalog Task.   The Task is there in case the user has a question about our mobile e...

Resolved! How to get the text of label tag using for attribute

Hi Everyone,I need to get the text of <label> tag which has "for" attribute but doesn't have id. There are many other similar nodes, with only the "for" attribute differing.I have 2 radio buttons, when i click on the radio button, i am fetching the i...

zvcxcxv by Kilo Contributor
  • 8481 Views
  • 5 replies
  • 0 helpfuls

Resolved! To activate tabbed form and compact view for all users

Hello All,We have upgraded our instance to "Helsinki" and now we want to set tabbed forms and compact view to true for all users. I have checked under user preference for tabbed.forms   and   set the value as true however it's not reflecting. For com...

shraddhap by Tera Expert
  • 5409 Views
  • 6 replies
  • 8 helpfuls

Resolved! Usage of GlideRecord.update()

Hi Community,The ServiceNow Product documentation for the update function in a GlideRecord is as follows:As far as I can tell, the reason parameter doesn't seem to do anything despite the documentation.When I open up the audit history for an update w...

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Resolved! REST API POST using JSON

Asking the community for assistance on this one. For this integration to a 3rd party provider of computer equipment, I need to structure anoutbound POST REST message using nested objects and arrays (see the required JSON structure below). I've begun...

johnhughes1 by Mega Contributor
  • 5658 Views
  • 6 replies
  • 0 helpfuls