Is there any way to override Bootstrap CSS styles (not scss variables) on a theme or portal level in Service Portal? The way things are currently being built out, your portal's Theme styles are compiled and included, then any Portal CSS variables, th...
I have created a database index in my Dev instance in an update set and when i commit the update set in TEST environment, the changes are not getting reflected.. Should it be a manual step in the post deployment or am i missing things over here?
Hi,I made some changes to the default CSS( Geneva version) to increase the OOTB block size for the ESS portal and the CSS change is not getting reflected even after I cleared my browser cache and doing a cache.do.Any suggestions?Thanks
Hi All,I was asked to add subcategories to choose from that are dependent on the value of the CMDB_CI field. I was told this is not OOB functionality so I am looking for a decent work around.To start, I created a choice field called "Application Su...
I need to display modules based on Specific criteria such as if a username is present in certain table.I saw the possibility of displaying modules based on roles.Is it possible to display modules based on some conditions..?
Hi, I can see the incident_sla table in reports, have created a report that I want to view on a dashboard. I can view the results on the dashboard as admin but itil users get "Security constraints prevent access to requested page". In trying to diagn...
Hi Guys,I am stuck with a script which is pretty straightforward and its basically a Catalog Client Script used in one of the Catalogue item to handle the Startdate and enddate fieldsThe issue is that even though the user is inputting the valid dates...
Hello,I am writing script which is part of integration where I am inserting new records to the table in loop.Problem is that I need to insert record with specific sys_id, so during next integration cycle, records will be in sync, and already inserted...
We have table Transfer Order: This is the view from admin User.This is the view of the user to whom I need to give read , write, create and delete access, but the two fields 'To Stockroom' and 'From Stockroom' are not visible to this user.I have crea...
Hello Everyone,Is there any table/any way where we can track or see all the direct web service calls made to Servicenow.We have a requirement where this tracking is required. Any help or details on this is much appreciated.Many Thanks,Rachana
Hi All,I have created 2 tables, say A & BTable A stores 'project_code;Table B refers to this project_code & stores other values related to it like project amount & other values.My requirement is when i delete that project code record from table A, it...
Hi, I'm looking to not display some mandatory fields in certain scenarios. I will fill them with "n/a" just so that the form can be submitted.I've tried this with a non-mandatory field an it has worked ok. function onLoad() { ...
Have variable in my record producer with Field name, u_testchoice, which is a select box with values ("none", "value1","value2",and "value3").When the user sets that u_testchoice field value to "value2", I want my client script to set the record prod...
Hello all,I have an ITIL user who needs to view System Definition in dev and test instance. Is there a way to provide access without giving them an admin role?Thanks in advance!
Hi,I am trying to get the Service Catalog (sc_item_option_mtom) variables using PowerShell. Code that i am using works so far, i can get the value of the sc_item_option. but not sure how i can pull the value from the object.$Global:ServiceTableWSDL =...
