Hello all,I am trying to make a catalog item available to certain users. I was recommended to use the advanced check box under user criteria and query the user table to return the users who fall under certain categories. I can do this in two ways, fi...
I thought the condition would determine when the UI Action was visible, but 'Transfer to Incident' still shows when the Assignment Group changes and the state changes to 'Assigned.' Based on the criteria below only 'Work in Progress' and 'Planning' s...
I am in need of using a version control application for a development team in ServiceNow. I have found that Git is compatible with ServiceNow but it is limited to using Studio. Is Jgit a better option? Has anybody used it successfully. Any informatio...
Hello,I scripted some powershell modules a few months ago, specifically right now, I'll say for incidents. Back when I scripted them they were working flawlessly, obviously I was able to get all the response data back from the JSON. As of a coupl...
Hi there,I wonder if (and how) I could use some different (new) system properties to tell the workflow how long to wait for something .. which then easily could be changed ... More detailed .. I have an escalation process that should wait for X days ...
I have created a new UI Action, the new button is appearing, but when I click on it nothing is happening.Onclick field I have: goToAssetListI have added a condition to have button only appear on 1 catalog item. This is working.When they click on the...
I have two categories that i created for Service Catalog that are not showing on mobile. i already went to Mobile Layout and add the category that has 3 child categories and from these only 1 is showing.One category has a dashboard and the others hav...
Hello team,First of all sorry for the newby question. I will try to explain what I am trying to achieve:I have created a new table where to perform a ticket assessment. In the form I use, I enter the ticket number and then all info regarding the spec...
I have a business rule that has the following condition:!(current.hasAttachments())As you can imagine, this business rule is supposed to run if it detects an attachment is not linked to a ticket. I THOUGHT it was working earlier, but only found out...
CI class is not searchable in list view in cmdb_ci table. Class field is greyed out. What is the reason behind this?
We received a request to have a have a ServiceNow dashboard displayed/inserted into a JIVE application.Has anyone seen this work? In other words, is it possible, that from a JIVE page, have an iframe or some embed html to display a Servicenow Dashboa...
Hi All,Can someone please help with the below Transform script . I am trying to set the Location (location) field in cmdb_ci which is target table in Transform script.The script is working fine when I checked in Logs , and also background script .Whe...
Hi All,Sorry, I had to post this again as I did not get my issue resolved. Please help me with below.Can someone please help with the below Transform script . I am trying to set the Location (location) field in cmdb_ci which is target table in Transf...
To include related list records in PDF file exported from the list, I set system properties "glide.export.pdf.list.related_list" to true.But when I download the pdf, the first record of the PDF details pulls in the related list , but the others are i...
Hi,I'm basically having the same issue as this guy, except I think the cause is different because I'm only querying for one record inside of an orchestrated workflow. Basically I'm calling a REST service and it's inserting a record into a custom tabl...
