I have a field that was initally reated on an extended table, but since its use is necessarry on other extended tables, I am trying to move it to the parent table. Is there a easy way to do this without losing any data and without changing the column...
How would I be able to move a field from a child table to the task table? I searched on here and the link that was listed everywhere is no longer working. I already have data in those fields and I want to retain that data. Move From Table IRS - u_cur...
Hi, I was asked to make some updates to the project and project task forms in order for them to receive data from an external source. One of the new fields is a string field that takes the external reference number. I created it individually directly...
Hi All, The requirement is to show the views as per assignment groups, Change category type. There are inputs/suggestions on community to go with Business Rules, ACL's or View rules. Which is the correct approach to implement it? Regards,Virendra
I have a ServiceNow PDI that I have been using for about 3-4 months. About a month ago, the instance went into hibernation within 12 hrs of it being accessed and it took about a day for it to come up. This happened again today and the instance does n...
Is it possible to have a form with required fields where the requirement is turned off if a file is attached? Here is an explanation for context. I have a form for a user to fill-out for an item where some fields are required. I also have a link to a...
Hello I'am new in serviceNow development program and i'm facing an issue with virtual agent.Below my project :I would like to use the VA UI to get user questions and in the background use an API to get answer with a Q&A tools with GPT.So the workflow...
Hi Team,When we view an Incident record on Service Operations Workspace, we have an option to add Affected CIs from related records which works as expected - It pulls all the CIs belonging to the Incident's primary CI class however my requirement is ...
According to this article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645212 "However, starting from the Washington release, ServiceNow has introduced an option to support the "Client Credentials" grant type by linking i...
Hi All, There is a field on the impact analysis table as Recovery Tier. Whenever this is updated as "Tier 0". It should check the applies to field from the same table and find business application and from there check the downstream relationships and...
I have a description field on demand task form. Users can input a description from the Create a Demand catalog item. The issue I'm seeing is that the data they provide is coming in within <p></p> HTML on either end (see screenshot) Is there a simple ...
Does anyone know/have had any luck in getting rid of scan findings ? How should one mark it as resolved ? I can assign a Task to it, but the task doesn't have a closed state, what is the best way to deal with this ?#SAM #SoftwareAssetManagement #ITAM...
Hello all, hope you are having a great day! My question is very simple, is it possible to apply custom styles to the search input used with AI Search in ServicePortal? (the search input generated by directive sn-search-combobox) I tried adding the cs...
Hi everyone, how are you?I have a question:I need to set up 3 SLAs directly on the RITM, but one of the conditions to start the SLA is that the assignment group of one associated SCTASK belongs to 3 specific groups.Does anyone know a practical way to...
I have a requirement, to fetch the user data from notification to populate to the fields into the order guide and then option to Save as Draft, is it possible to do it automatically in servicenow?
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