I have a scheduled report which is deactivated in all the instances. But it is getting send on test instance. Even though it is deactivated. There is no sys_trigger record also for the report. Could any expert please help me figure out why this is ha...
Hi Teami have created below record in sys_m2m table in global application and then added change request as shown below in sow view in native UI it is working as expected when we create change using New ui action from problem related list is attach...
Hello we wanted to auto select project template after demand to project creation. We are using create project from template UI action in demand form. But it is not working as when creating project from template it doesnt link demand to project
Hello ServiceNow Community, I am trying to implement a customization in a best-practice way by avoiding the modification of an out-of-the-box (OOTB) Business Rule. I've encountered an issue where my new Business Rule seems to be ignored. My goal is t...
It has been observed that there are restrictions on usage of executeAsync with waitForResponse and usage of executeAsync over execute for RestMessageV2. Moreover, for the requests occurring via MID Server, the developers need to use setEccCorrelator ...
Hi I have similar scenario where I am calling a REST Message from my scripts include and getting proper response till that. But I am unable to populate those values in the drop down of the WebUser variable. My Scripts Include:var FetchUserID = Class...
How can i get rid of the above message, when i start a new chat, I have my greetings and all set up, but the above, Please select your issue message is coming before the Greetings
Hi, I want a workflow to be triggered in my scoped application when a record is deleted from the table : sn_compliance_policy_statement (Control Objective) in the scoped application : GRC: Policy and Compliance ManagementIf I write a business rule fo...
Hi, im calling a client script that calls a script include and pass as a parameter a sys_id of a change_request.How can I kill the current flow (not workflow) on the change_request and then trigger a new flow using his sys_id using using on the chang...
Hi All, I am trying to create a standard change from this REST API endpoint - https://xxxxx.service-now.com/api/sn_chg_rest/change/standard/{standard_change_template_id}?encrypted_fields=u_environment Body - { "opened_by" : "acceptanceTest", "u_imp...
when i use glide ajax in script include and using client Script onsubmit on form for preventing form submission . when i click order now the form showing this in scoped application what can i do
I am not able to see "confirm", "fix" UI action/button on the problem form after Yokohama upgrade even all the UI action with conditions and script are in place and active.
HI i am trying to set value of risk based on impact and urgency tried using onchange client script on both fields but its not working function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || isTemplate) { re...
Hi Team,My requirement,When I search for an RITM or incident number, it redirects to the UI 16.But I want to redirect to the portal ticket page.I tried different ways, but it's not working Help me on the sameThanks,Anil!
We are encountering the following error, in one of the flows we've built, at the "Get Catalog Variables" step: "Cannot invoke 'getVariableName()' because 'cellNode' is null" Observations/Context:We suspect this is related to MRVS (Multi-Row Variable ...
