Hello everyone,I am having a problem with the Reference field filter and I don't know if my problem is feasible. Specifically:I have created field "Test Filter Of Reference Field" as below with filter is Sys ID = current user:But when I select "1" as...
Hi, I need to modify the two workflows Knowledge - Approval Publish and Knowledge - Approval Retire . I've attached an image of this workflow. Here, one stage called Approval-User is given. I want to modify it and change it into Approval-group and as...
Hi all, I have a custom table I built where I want to store regular expressions so that i can call them in client script/business rule. I am storing them in a string field.Email RegEx Example: /[a-zA-Z0-9_+&*-]+(?:\.[a-zA-Z0-9_+&*-]+)*@(?:[a-zA-Z0-9...
Hello,I have an archive rule set up on change_request and a list of related records to also archive. I've managed to sort most of them but, for the life of me, I can't find sysapproval_group. I checked in two separate instances and I just can't see i...
There is requirement, where it is asked to create a modal pop up which floats on the screen , just like when we click on reference field, we get a pop up window which has minimize button and it floats on screen, So the point of client here is, when ...
Hi, I am working for a requirement, the client wants to generate a custom pdf for one of his table records, and one specific requirement is they want heaer and footer only in the First Page.As the PDF is a very complicated One involving the data of m...
Hi All, In my User profile changed the date format to dd-MM-yyyy. am loading the data thr transform, in source table for the start date field i have taken as string.in Source table date is 19-03-2025.Am just mapping to the target field, but in targe...
How to add one more option to the attachment in servicenow workspace. Option is e signature Options will be Download, Delete, Rename, esignature Can anyone you suggest your inputs on this. Thanks
Hi all,I am trying to find how to add/find where the keywords are stored that Virtual Agent recognizes. For example, if you open virtual agent and type in "Hi", it kicks off a topic. I think "bye" will end/exit the conversation. It seems like I ca...
Hello,I'm trying to create a new role based off of ITIL, but I want to remove every single CMDB role. Unfortunately, due to circumstances may have to use our incident table for other users who aren't IT Related and trying to figure out, if I were to ...
I'm working on the Doc Intl and in the integeration part whenever i activate the extract flow designer the table name in trigger step is not being autopopulated and when i try to set it in manual table it is not showing in the list to choose
Hello, It's Ken. We recently upgraded from Washington DC to Yokohama.After the upgrade, the navigation menu (within the red frame in the image) sometimes appears and sometimes does not, which is causing issues.When we refresh the screen using F5 or s...
I want to implement a functionality where an email notification is dynamically sent to two assignment groups based on the location selected in the Service Portal form. For example, if Location A is selected and the task is assigned to Assignment Grou...
I’m working on a custom catalog item where a variable is intended to be populated on the Cat.Task, and then copied to the work notes of the RITM. The goal is to include this variable value in the approval notification that goes out to a user or group...
In service operation workspace, I want to customize the "view all" card under requestor information panel. Currently, it shows based on opened for user present as caller in INC table or requested by in change request and other tables. I tried to upda...
