Hi,I have notification for Assessment metrics (Survey) which triggers and survey is received in email. But I do not want to display the URL instead want to show Click here. On clicking "CLICK HERE" it should redirect the survey link._________________...
Hi ThereI have added a search group to look at [alm_asset] and [alm_hardware] and allocated the roles of admin and itil.I would think that If I have these tables selected ServiceNow should perform a search against all fields on both tables, however w...
I currently use an inbound email action that captures the email in a web form outside of ServiceNow, but if the email isn't in a certain format it won't recognize who the caller is and will leave as blank. To avoid this I am trying to find a way to a...
I have a custom field in incident form. As a service desk user, I want to log history of change in custom field in Incident form's activity log, so that I can check activity logs when these fields are changed.How can i achieve this requirement?Thanks...
How can I import and use already created application in my instance? I have a xls file. But how to import that all data from Import sets and to use application by the proper way?
I need to process following type of json data in client script{"mainCIid":"0b5999ee37f432007deb98a543990e14","roles":[{"perimeterIds":"e4c389cc0fd731006c18929792050e42,dace047f0f7852406c18929792050e8b","perimeterNames":"String 1, String 2"}]}perimete...
Hi,We are about to test Istanbul and we are moving to UI16 as part of the upgrade.How can I make UI16 default for all users and remove the 'Switch to UI15' button on the Settings menu?Thanks!Emma
We have some scheduled imports that run every night and for whatever reason they are hung. I can manually run them but they won't kick off automatically when they should. It doesn't give me the option below to change the state. Any ideas? TIA
Hello,I am very new in the web service.I want to access a third party URL and retrieve data in json format using get method.I have created a REST message and using get method am expecting a json format but not coming as [],but status is 200.What the ...
I have a requirement from our business with attachment indexing to not only return a record that has an attachment that contains specified text but to also tell them where within the attachment it has found it.I can't seem to find any information abo...
Hi,How can i map any value to document Id type field in transform Map?
Hi all,I am trying my hand at html reporting via email notifications / scripts. I would like to enhance what I have so far, with including a hyperlink for the ticket number.I have this template.print which works correctly, however, does not have a ...
Hi Experts!I am trying to sync two fields in different tables.When a Company is selected in the table ['u_contrato_esquema_de_servicio'], in the other form [core_company], the system has to sync with the "u_compania" field. I try to do this with a ...
I found that using the system export set to export records to a mid-server so we can then transfer via SFTP to a vendor will meet our need, however was wondering if there was some way that the CSV file export could be PIPE '|' delimited instead o...
Hello Folks, I have a requirement where I have two views (Default and Compliance). When an user loads the form he sees that in the default view. Is there a way to make the 'compliance view' as the default view that is being shown when a form is loade...
