Hi all How Can I extract hour, minute and seconds from DataTime field? for example, I'm trying to write this business rule var gdt = new GlideDateTime ("2017-03-31 15:13:43"); year = gdt.getYearUTC(); month = gdt.getMonthUTC(); day = gdt.getDayOfMont...
Recently we started looking at upgrading to Jakarta patch 7. What we found is in the "Approval - Group" workflow activity was bypassing its approvals because we use a script to look at the groups object and the counts that it returns to make decisio...
I have several organizations within my ServiceNow instance and would like to limit access (view, edit) to only tickets that are assigned to a group from the User's organization. Item 4 in the following article "What everyone should know about Service...
Hi Everyone, I have a question related to Service portal. I want to make header transparent and all the menu items will diplayed on the background image. Current Header: So, i want to make transparent header and servicenow logo, Knowledge, Ser...
Hi,I work on an integration between ServiceNow and Salesforce using Dell BOOMI.I want to get Attachements from ServiceNow and send them to Salesforce.As described in this link: How to retrieve an attachment from service now ... | ServiceNow Communi...
Hello,I am trying to request a token from Sharepoint using Oauth 2.0. So I've setup in ServiceNow the Oauth application registry and the Outbound REST, but when I click the Get Ouath Token button, this is what i get back in the response Body: "The re...
How to call scriptinclude inside scriptinclude
I'm using an 'After - Update' business rule that checks the name of an attachment.The business rule works fine.The problem is that if they attach the file, the business rule on update won't fire unless they change a value in the form.How can I make t...
In the Test markup I see the tags are like this: src="/groupadd2.jpgx"But in this case I've searched for that file name in db_image and sys_attachment tables and cannot find it.
HI,I am trying to configure ServiceNow as Idp. I wanted to log in to my website using service now credentials.The options I tried is 1-> SAML - But in that Service now only act as Service Provider, but I want Service now to act as Identity Provider2-...
Hello,After few researches I didn't reached the answer I expected about my question.My question is : How can I hide a custom button depending on my state?Context :I created few button (like UI action) on a widget I set on the OOB ticket form page on ...
Hi All,To achieve Parent Child Incident Relationship below steps are done(1) Activated - Incident_Parent Field in Incident GUI (reference Field)(2) Created a Parent Ticket P and 2 child Tickets C1 and C2. In C1 and C2 parent ticket field is populated...
My update set has been corrupted. How can I move a Service Portal form from one instance to another?I attempted to manually select all variables from the Cat Item Variable list view and the same goes for the other items, i.e. Cat UI Policies, and u...
Hi All,I need to relate my service offerings and circuits table so one service offering can be connected by many circuits and a circuit can connect many service offerings.I've created a many to many relationship in the sys_m2m table so i now have a r...
1. I have a requirement that using Platform UI, when I click on a custom UI action link on a form, instead of asking the user to fill out the whole record form completely in one view, I want to guide the user to fill out sections of the form in multi...
