I have Multi-Provider SSO set up with ADFS 2.0 on several Istanbul instances and every few days (correlates around ADFS auto-logout from other tools such as Office365, Box, etc) I have a small number of users that get stuck in this endless loop of no...
I have created one view for a custom table. I want all users to use same view.I have read article on wiki like....I want to use this functionality highlighted in yellow. Please suggest me how to use it.Thanks...!,Sumit Jumale
Hi community,I am trying to close all the change tasks open for any change request that reaches the Review state.I will not change the workflow to have a script include since I only want for this to happen to certain changes, in this case for the one...
How does ServiceNow support authentication using OAuth 2.0 for portal users using external IDM provider? In other hands; user enters ServiceNow portal with browser, is redirected to IDM provider, user logs in to IDM provider, IDM provider redirects b...
Hi Everyone,I would like to make UI Policy Action work only for users with specific roles.I have two roles (Role A, Role B).I want to set mandatory filed when user having Role B assigns the assignto of incident to a user who has RoleB.However, when...
Hello all,I have a requirement to read Sent: information in email body and convert it into date time value.For example, Below is the value that comes in email body.Sent: Friday, August 18, 2017 8:00 AMI need to convert above info into date/time value...
Hi All,I am trying to validate the attachment type on submit of request, noticed that gel function is not supported with Istanbul version. var cat_id = gel('sysparm_item_guid').value; var gr = new GlideRecord("sys_attachment"); gr.ad...
Hi Team,On the change request form, i have a field called "Change Owner". There is also a "company field" which is a reference to the company table. The company record has a field called "u_test" which is a user reference field. (It's like a company ...
We want to have files automatically downloaded when you select an option from a select box on a record producer.So my questions are:- Where should these files be uploaded?- What should the link be to redirect to?- How should I redirect to that link?
Hey, Does anyone know how can I tell, when I'm inside an order guide in service portal, what is the item sys_id (not the order guide sys_id)?
Hi can anyone help me out on how can we either disable/removing the choice list options on the form.I tried couple of things which did not work fully..Scenario: I have a cat(1,2) and subcat(1- subcat1, 2- subcat2, subcat3) where subcat values are dep...
For some automation/integration, I am attempting to get an OAuth token. Per our service provider who manages our SN instance, everything is setup correctly... but when I try:curl -d"grant_type=password&client_id=[ID]&client_secret=[SECRET]&username=d...
Hello Experts!I have a little struggle with Group approvals for changes. I have a workflow, but in this particular case, I do not want to use it. Hence I add for this change via a script multiple approval groups. But as soon as someone approves from ...
Ok I need some help please!I am jammed up with getting this to work.I have a catItem that adds a user to GroupI need to first check what roles the group hasCheck what roles the user hasIf the group has itil and the user has itil = successIf the group...
All I'm trying to do is call the checkin_using_ess_button() function, which resides in the server script, and handle the data.HTML:<button ng-click="checkin()">Checkin</button>Client:function($scope){ var c = this; $scope.checkin = functi...
