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Resolved! Business Rule Checking For Future Date

On our sys_user table, we have a few custom fields:u_hire_date - this is the user's last hire dateu_new_hire_ticket_generated - this is a checkbox that indicates whether a new hire ticket has been generatedSo, there is a scheduled job that runs every...

jmiskey by Kilo Sage
  • 4121 Views
  • 11 replies
  • 2 helpfuls

Resolved! How to call functions defined in email notification scripts

Hi,In the OOB email notification script   "attach_links",   a function attachLinks() is defined. I have the following questions:1. What is the syntax to call this function in an email notification or email template?                       I tried ${m...

dp11 by Tera Guru
  • 4716 Views
  • 11 replies
  • 0 helpfuls

Domain Separation for Sys Properties

Does anyone know if it is possible to use the domain separation for sys_properties?I've been asked if someone changes for example, the banner image or color list? Is there a way to set this up correctly using domain separation?  Thanks

lrguerino by Kilo Contributor
  • 2801 Views
  • 4 replies
  • 0 helpfuls

Company Table write acl

I want to know if anyone can provide a solution for a write acl on the Core Company TableSo I created a new tab on the Company Table (Vendor View). The need is to only be able to give certain users access to update the fields on this tab only; howeve...

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Cupcake by Mega Guru
  • 2182 Views
  • 1 replies
  • 2 helpfuls

Resolved! Customized Record Producer interface

Hi experts,A client wants to convert a PDF form into ServiceNow. The client also wants to see the exact look of a Record Producer as provided.below is an example of the client's PDF display. Please advise if there is a way to accomplish it in a Recor...

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yltsai by Mega Guru
  • 1498 Views
  • 3 replies
  • 0 helpfuls

The GlideSystem Object and You

Whenever you are writing server side business rules, you have access to the GlideSystem object. You can reference it in script as gs.For example, you are probably familiar with:gs.getUserID();The GlideSystem object has a lot of functionality packages...

by  
  • 4034 Views
  • 2 replies
  • 3 helpfuls

Inline Images in Inbond Email

Hello Community,I want to control the behavior of the inline images in the email. Currently the inline images in the email appear as attachments, and as well in activity formatter as individual items.I neither want the inline images in an email to be...

pauladams by Tera Contributor
  • 2640 Views
  • 3 replies
  • 5 helpfuls

Resolved! Refresh the widget data used in ng-repeat

Hi,I am have a category widget which initially shows only limited number of categories. I have a button in the widget "View All". When the user clicks that button, the widget should refresh and show all the categories. Below is my code am using. Wher...

abuthahir by Tera Expert
  • 3495 Views
  • 10 replies
  • 1 helpfuls

Servicenow uses which cloud

Hi,I am new to this service now. I want to know service now datacenter locations and on which cloud it is - AWS, Azure, etc.Thanks,Punit

punitchourey by Tera Contributor
  • 23791 Views
  • 7 replies
  • 5 helpfuls

Request Item Stages in Service Portal

I need to display the request item state of a requested catalog item in my Service PortalOur requirement is that the stage of request item be displayed in service portal. Below is the screenshot of how our request item stages looks like in the list v...

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rohit2988 by Kilo Contributor
  • 6422 Views
  • 2 replies
  • 1 helpfuls

Scheduled Job Bi-Weekly

I've been wondering for quite a while now why there is such limited choices on the Scheduled Jobs in the system when it comes to the Run (run_type) field. I'm sure most people that work with the system regularly know what I'm talking about. We get Da...

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Marcel H_ by Tera Guru
  • 2902 Views
  • 2 replies
  • 0 helpfuls