Hi Guys, We are troubling with one issue using transform map. Briefly, We are getting the data form database view by using transform maps we are insert into user table.So we gave Coalesce to one unique field, still we are getting duplicate records in...
I am trying to poll servicenow incident records every day to our local database for some analytics purpose. I am using REST API calls like this "https://*******.service-now.com/api/now/table/incident?sysparm_query=sys_updated_on>=javascript:gs.dateGe...
Hello everyone,We are about to get PROD cloned down to TEST in preparation for the upgrade from Fuji to Helsinki and while we were checking the upgrade history in TEST we noticed that under System Diagnostics/Upgrade history there are no records for ...
Hi All, When I tried to connect LDAP server its show error . Error came - "ldaps://999.90.947.24:342 Connection timed out, failed to connect to serverVerify server address and port are correct and accessible" When checked in log its shows below err...
Hello Everyone, In scoped application JSON.parse() and evalJSON() are not working in client script(onChange). I am trying to pull user information basing on field "User" in my scoped application table. var answer = server.responseXML.documentElement....
Hello Everyone , Greetings for the day !! Need suggestion : How can I pass display value instead of sys_id in rest for service catalog while using Buy method on rest catalog API . Is this feasible & how ?? { "sysparm_quantity": 1, "variables":{ "sc...
I have come to the conclusion that my search skills must be lacking as I searched every way I could think of and could never find the solution to my problem. I had to go to Google and searched for hours until I came across this article: Updating Ac...
We've used the script below to set all fields read only for Catalog Task and Requested Items. However, we need one variable to be editable and all others read only. the variable is "customer_phone" that we need to NOT be read only. Normally how I'v...
Hello Everyone, I was hoping to customize the view for mobile devices via media queries but ran into an error where my pages would refuse to load until I removed the query from the CSS. I've been storing my media queries on the Page Properties. Her...
Hi All,I am working on the Service Portal and the multi line text variable should be auto sized based upon the content.And i found that we have an article for this and seems to be known issue.Refer - ServiceNow KB: In Service Portal, a multi-line tex...
Hi All, I am trying to get concurrent users logged into the instance, please help. Thanks SPS
Hi ServiceNow Gurus, In have 2 fields: u_field_a is a text field, u_field_b is a true/false field by default, u_field_a contains a value (ex. "string") and u_field_b is true what i want to achieve is to clear u_field_a when u_field_b is set to false....
Hi friends,What is CMDB discovery and what is the difference between CMDB and CMDB Discovery ?Thanks in Advance.
Hi All,We currently have an excel spreadsheet that we use for our customers to raise a certain request to us. This spreadsheet has around 35 columns and each of these need to be filled out. They can then fill this out multiple times (i.e. multipl...
First of all - I absolutely love the new service portal, It is light years ahead of the old CMS portal. For me, the only down side is Order guides.Has anyone come up with any better - more user friendly and faster solutions for rendering order guides...
