Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! How to Access an Array of Objects (Jelly)

I'm attempting to access data which I've stored in an array of objects. If I attempt to access the data from within the evaluate tag, I am able to access it. However, when attempting to iterate through the array and retrieve the data from each object...

Resolved! How to change URL for home icon

Hi everyone, As you know if you change your dashboard and then click the home icon in the navigation filter, it takes a user back to the last dashboard they were viewing.Is it possible to change this to a specific page for all users ?Thanks in advanc...

__bearer by Kilo Contributor
  • 3167 Views
  • 3 replies
  • 5 helpfuls

Resolved! gs.dateGenerate using specific times between yesterday and today

I need to get a date range between 6:30am yesterday and 6:30am today.I know I can do this:closed_atBETWEENjavascript:gs.dateGenerate('2016-11-01','06:30:00')@javascript:gs.dateGenerate('2016-11-02','06:30:00')But as you see I'm hard-coding the day/mo...

xiaix by Tera Guru
  • 12806 Views
  • 12 replies
  • 6 helpfuls

GET rest api call from sql server to servicenow

Hello friends,       I'm trying to make a GET REST API call to my test developer ServiceNow instance to the incident table. The send is failing and I'm not getting a response back. Please find below my simple code. Can you please help me out what I'm...

synaptris by Kilo Explorer
  • 2635 Views
  • 3 replies
  • 0 helpfuls

How to do addQuery on a choice field?

Hi everyone,I am trying to run a business script but for some reason, if I add an addQuery to the script, the script no longer runs--see line 2.var agg = new GlideAggregate('cmdb_ci_appl');agg.addQuery('sys_class_name', 'Application');agg.addAggregat...

zsquared by Tera Contributor
  • 2869 Views
  • 5 replies
  • 2 helpfuls

Resolved! How to find which variable set attached to catalog item?

Hi,I have create one variable set   --- ABCOne catalog item --- XYZI have assigned variable set to catalog item.When I click on "Show xml" of catalog item I am not able to find variable set reference in xml. Can someone please help me with this How t...

vimal11592 by Tera Expert
  • 6620 Views
  • 4 replies
  • 5 helpfuls

Resolved! Have email notification on the 1st date of each month to group for contracts which reach or over expiration condition. (180 days expiration date)

I want the system to send email when contracts reach or over expiration condition     , The email will notify everyone in group. For example , contract ends on 30/12/2017. For example , contract ends on 30/12/2017. Notification condition is 6 months ...

find_real_file.png find_real_file.png
sudaporn by Giga Expert
  • 5731 Views
  • 14 replies
  • 0 helpfuls

My instance has been suspended - how to get it back ?

Hello Community friends,I have been very active on my instance (dev13049.service-now.com), In fact I have made some configurations changes yesterday evening also. However, I am getting the following error when I attempted to login today. Can anyone h...

Displaying 'My Groups Work' module

Hi All,I need to pull records of RITM and TASK of logged in user's groups under 'My Groups Work' module. We have assignment group on Catalog task level and we are not mapping Task's Assignment Group to RITM's Assignment group. I can pull catalog task...

jeevitha3 by Kilo Contributor
  • 5504 Views
  • 4 replies
  • 0 helpfuls

Resolved! I want to create the automation of user entitlements when users request an application and software request is apploved

I want to create the automation of user entitlements or device entitlements Can i used workflow   scripting   on RITM table.     this my script   but not working   . please recommence metry {     var gr = new GlideRecord("alm_entitlement");     var c...

find_real_file.png find_real_file.png
sudaporn by Giga Expert
  • 3515 Views
  • 12 replies
  • 1 helpfuls

UI Macro to display an icon on a reference field

I need assistance developing a UI Macro to display an icon on a reference field, field_1, if the current user is a member of the group specified in another reference field, field_2. I already have a UI Macro, add_me, written to populate the current u...

scot_sutton by Tera Contributor
  • 5483 Views
  • 7 replies
  • 5 helpfuls

Resolved! Assignment Group manager is getting notifications, he shouldn't

I have an Assignment Group that has the Manager also but manager is not members of that group. I have notification sent to assignment group when incident assigned to the group.When incident assigned to the group all members getting notification inclu...

cshriya by Kilo Explorer
  • 6408 Views
  • 12 replies
  • 19 helpfuls