I am creating a service now application where I want to a menu link and when I click on that I need to run some custom HTML/Javascript. Can someone please help me find out the right way to do this. This UI loads some data from external URL and show i...
I think I have a way to solve this. Just wanted to make sure I wasn't overcomplicating or missing something obvious.I'm rolling out some requested executive functionality. The executives of various operational business units want visibility to th...
Hello EveryOne,I wanted to show the name of user in "Activity" when he have sent the email from the mail icon in the header.Basically, today, when someone sent the email, we are not able to know dit it. I've tried to personalize by adding 'Created by...
Hi, all,I'd like to set the value of a user(sys_user) field, which is defined using a dropdown list of choices with "-- None --". Now I can find out the value of all the choices in the list and set the field to them using their value, except I can't ...
I've been mapping over fields from a record producer to the corresponding fields on the record with the script field on the record producer: current.record_field = producer.variable_name. The question I have is, is it possible to dot walk to a relate...
Hello, I have just learned some limitations regarding MID Server and LDAP authentication, and I am asking myself the question if it is possible to completely rely on VPN being a customer of Servicenow. I mean, are we able to fulfill all the required ...
Hi,Can anyone please explain me the difference between "daysAgoStart(int)" and "daysAgo(int) " functions in GlideSystem Date and Time Functions. It will be very clear if anyone can explain with examples.Thanks & Regards,Swamy
Hello all,I'm struggling with something fairly basic. In a business rule, I want to set the value of a date-time field to be 15 minutes in the future compared with the value of another date-time field on the same record. What's the best way to do thi...
Hi All,I've used to solve this task with Data Lookup Rules previously, but this mechanism seems to be not very comfortble with Duration fields.So, I have two fields and one of them - choice list. I'm looking for solution how to change second field va...
Hi,I'm doing these exercises on my personal instance to try and gain proficiency in ServiceNow. One of the exercises under the system security section is "Allow admins to update all user records and everybody else to update their own record." Initial...
I want to generate oauth token from UI page/Include Script. Under Application Registry created new entry of "OAuth Provider" type.Name: MyOAuthProvider Client ID: someid Client Secret: somesecret Token URL: https://<currentinstance>...
Hi, End users have reported that, they are not able to delete attachments related to a Change ticket.They click on Manage Attachments -> Select the attachment to be removed -> Click Remove button.After refreshing the page, they open the change ticket...
i have a message which includes url's. i have included these in the <a href> tags but when i call the message it doesnt appear as url instead it shows all the content that is passed in <a> tags.btw i'm calling this message in a UI Macro.i have tried ...
Sending data from SN to an Identity Management Platform via SOAPSOAP Call from Service Now Forms to IDM PlatformsI have a challenge that has been frustrating me for weeks. It involves creating new starter employee records in a 3rd Party Identity Mana...
I am running a client script that will set the value of a read only field (by ACL). I am needing to update this field in a client script but since it is read only I am not able to update the field. How can I set the field in a client script with ...
