Is there a replacement for the ITSM interceptor? I see one for change task and one for problem task, but not one for incident task. I've added entries in the Record Type Selectors table for incident_task.I copied the code in Create Change Task UI Act...
Setting Up MID Server on ServiceNow Instance ️Hello All,In this article, I will guide you through the process of setting up a MID Server on your local Windows machine. In a future article, we will explore how to run Discovery for the local machine. T...
function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (!newValue) { g_form.clearValue('u_caller'); g_form.clearValue('u_email'); g_form.clearValue('u_location'); return; } var cal = g_form.get...
Hi I created a custom table , when a record is inserted in the custom table i want to create a new catalog item in sc_cat_itemAcceptance criteria:this is done when a record is inserted in custom table , i have already done using business rule and rec...
When we are moving update sets from dev to QA we are facing error saying above but if I want to move related record of toggle bar status I don't find the table. so how to process this can any one have idea?
Hi All, When you have your flow running and it stuck on "Waiting" state. You see 2 buttons/UI Actions on the Flow Context table. Restart FlowCancel Flow If you want to restart a flow with the same inputs' values. Please go to context record of the fl...
Hello! I have a project requirement to check if it is possible to make the portal URL more user-friendly. Currently the URL is:https://instancename.service-now.com/portal_name?id=ticket&table=x_mdd_service_case&sys_id=987654352132165468765413213246 T...
Hi All,I would like to increase the height of Description field (Type: HTML) in Case table.The height should be increased in both record view and workspace(Configurable workspace).
Based on the official wiki page, a User Criteria record may contain a specific set of users, groups, roles, departments ....My question is, do I have to do manual checking for the user against user criteria, something like: check if the user ex...
getAllUserCriteria is deprecated. Does anybody has found a replacement method for this? UserCriteriaLoader - API to Evaluate User Criteria
Hi community, I need to replicate the classic "Add/Remove Multiple" functionality in Service Operations Workspace (SOW).Current Behavior:In SOW, clicking the search icon on the field only shows records without checkboxes for multi-selection.Users mus...
Hello everyone, The following is my query and your help would be greatly appreciated. In serviceNow's UI builder, I've created a home page, consisting of a quick links section, and multiple data visualisations, including 3 pill filter components mean...
Hi Team, I have to configure Delegate functionality in Now Mobile App, there is no OOTB functionality. Please can anyone guide how to achieve this?
Trying to find out the correct procedure to change the user/approver on an existing Approval Request. In the below,example, Erica is the current approver. But she is not correct, a diffferent user needs to be choosen. Also (as some searches said cha...
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