record validation step in ATF
After the record insert step in atf and i want to validate the record but when i am trying to run the TEST , iam getting failure in test saying that record is not found even though the record was inserted successfully
Forum Posts
Resolved! In Workflow , I am trying to put an If Condition , but it's not working as per expectation
Hi Team ,I am trying to imply an workflow where it should runs events when , it met conditions like Lost item is either mifi device, byod device, issued mobile or issued surface device , or all of them or any of these combination basically , so howev...
Why is max_length not working?
Hi,I have created max_length attibute to Description 5 on incident table, but it is not working. I don't want to use scripting, but why is it not working. Kindly help. RegardsSuman P.
How to add dynamic filter in ai search indexed sources
How to add dynamic filter like contact.account is dynamic of me in ai search indexed sources if we add it throws an error, how to resolve this?
Based on selection of attachment .. can we have category selected individually for all attachments
Hi ,I want to implement a functionality as based on count of attachment added will get same count of category fields ..for eg if i add attachment 1 then i should get category 1 as field , if i select attachment 2 then i should get/ visible category 2...
MS teams integration with context to Major Incident Management
Hi team, Using the collaborate option in Service Operation Workspace, we are looking to integrate MS teams in context to Major Incident Management. Can anyone help me how this can be accomplished.
Resolved! The reference field is not clickable.
Model is a reference field in the main table, and in the Model table there is another reference field to the Brand table which is not clickable. How can I make it clickable? Is it an ACL or something else?
Resolved! How to change the Additional Comment journal field Label with red color
How to highlight the Additional Comment journal field Label with red color incident form.
Adding the Date & Time for Side Bar Discussion Instead of Time
Hi All,Service now has the Sidebar Discussion when we click on the chat option on the top right corner as show in the below screenshot After opening a record and click on start the conversation or open an existing conversation whenever a user chat th...
Importing Data using Transform Map in the Instance
Hello Developer Community! Today I'm sharing a hands-on example of using Transform Maps to get external data from csv into the ServiceNow Platform without creating any duplicate records. Hope this is helpful for you!Introduction:In ServiceNow, a Tran...
Resolved! Portal: Define available fields
I'd suppose "generic" fields, like "created" would be available to display, filter upon. Yet I cannot find the created field in the filter options for external users. Can I change this? can I make the created field available in the filter?
Predictive Intelligence - Similar Knowledge Articles - Does not respect access restrictions
Hi: We activated Predictive Intelligence > Similar Knowledge Articles. When we access 'Similar Knowledge Articles' Related Search Results from an incident record, it returns knowledge articles that the user does not have permission to read. It says s...
Retrieve data from dashboard (client side)
Hi, Before the transition to the new platform analytics workspace, I had code that used the Highcharts client-side API to extract the data of all charts displayed on a dashboard. I'm trying to adapt this code to the new dashboard UI. Does anyone kn...
Add to cart functionality in service portal
Hi All,As per out of the box functionality, once any catalog item is added to "Save as draft" section and further if any changes like variable modification/item deactivation occurs, the system detects these changes and whenever the user opens the dra...
deploy in on-premises environment.
I have a deployment requirement that need to install ServiceNow package on-premises env.verify that serviceNow can deploy in on-premises environment.