Hi Community,I'm working on a push notification in our FSM project and need some guidance.Scenario:A WOT bundle or standalone WOT is assigned to agent,The Scheduled Start Time is within the next 2 hours,If the agent is unassigned from the visit (due ...
Hello, The reference field shows the Display Name from table X, as expected, since the Display Name field has Display = true. Without changing this setting, is it possible to use the Name field for the reference field, but only in one specific table?...
Hi Team,How can we copy the full contents of cryptoJS from CDN to script include and start using it server side?https://cdnjs.com/libraries/crypto-js Is there any other source we can copy as well I am ok with it. Please let me know if you have any fe...
When we upgraded to Washington D.C. and I view existing incident record in the SOW and I click info icon in the caller in the record information it is showing like this. How to show caller info in this popup? Component is not figuredAdd details in t...
can we add icon on record beside number Need to place a chat icon beside IMS number and this shall be blue when chat is active and change the color when chat has ended
I understand that the sys_ui_list table manages the list layout for each table.If I personally change the list layout in Personalize List, is that list layout also managed in sys_ui_list?
We have few users created manually. We now want to integrate with Azure AD for user records.Integration Docs link - https://learn.microsoft.com/en-us/entra/identity/saas-apps/servicenow-provisioning-tutorial I see that its a push from Azure to Servi...
html <div><h1>Check Your Attendance Details</h1><input type="text" name="name" placeholder="Enter Your Name" ng-mode="c.data.name"><input type="text" name="roll_no" placeholder="Enter Roll No" ng-model="c.data.roll_no"><button ng-click="vis()">Submit...
I have a catalog item with a variable that I only want to display on the sctask form of a specific task after an approval request was rejected. (I tried to do this using a hidden variable but the catalog ui policy script couldn't access it because t...
Hello experts, From the script include i have the incident sysid. From the script include, I need to send an email to all the assignment group members. Can anyone help me what to pass in the parm1 so that i can call the notification using gs.eventque...
We have a requirement to trigger the flow only when a new event is added to the existing alert.So, the flow should be triggered when :- the first event comes in and event gets created- Any other event comes in which is added to the same alert (Alert ...
Hi Team,I need script for OnCellEdit client script for below requirement as i dont want to Write ACL for it due to some issues.Prevent editing the following fields via List Editor (cell edit) only when the Type is Standard:descriptionimplementation_p...
Hello everyone, I'm facing an issue with a script that works perfectly in the Core UI but fails when executed within the Configurable Workspace / Next Experience UI. Goal: The script's purpose is to programmatically add a specific Service Catalog ite...
Hi ALL,can i call transform map error message in catalog variable in ServiceNow. I am trying to run the transform map before catalog get submitted and I try to get the on before tranform script error message on a particular variable of catalog can w...
I wanted to bring up an observation regarding how hyperlinks and related articles behave when knowledge articles are translated in ServiceNow, and I’d love to know your input. Scenario for context:How translation works in our portal: Every time an ar...
