We are currently integrating our Oracle Identity tool with ServiceNow to manage user provisioning. Here’s our setup:We are using the Oracle out-of-the-box (OOTB) connector to create and update user records in the sys_user table.User attributes such a...
How to use this code in script include using function var ritmId = fd_data.trigger.current;var str = new QuestCatalogItemHelper().getuniqueApprovalCoordinator(ritmId);return str; And calling that function in flow. getuniqueApprovalCoordinator: funct...
I'm trying to figure this out and have done some test prints to see what's going on at various stages and parts of a widget I'm editing. The server-side sets a value "shortDesc" which is used to print the title of the KB article in the HTML (no idea ...
Is there a way to only enable MFA for just the Vendor portal or for only the Vendor contacts?
I've tried everything I can think of to get a change record to open when a user clicks an event in the calendar component. The crazy thing is that my console shows the sys_id of the record but the display only form component just won't take it. My po...
We need to set incident number field orange color when SLA breached to 90% Please help me how to achieve this.
Hi Currently we are facing with inbound emails, where emails are received at the Mailbox but not receiving on the ServiceNow side end.Email receiving is operational, POP ports are checked, accounts are re authorized.but still couldn't figure out the ...
Hi I 'm creating a heatmap data visualization in Platform Analytics. In each cell I have a number between 0 to 1. I want to assign predefined colors for some bucketing rule, for example if between 0 and 0.25 green , if between 0.25.0.5 orange etc... ...
Hi, my instance has been offline for a few days. I read the warning on the developer homepage saying they are "experiencing issues with Personal Developer Instances" and I'm waiting for it to come back online, but I'm afraid of losing all the progres...
So we have a catalog task and it has a list collector of Servers. Those servers all have a system owner (owned_by field in the CMDB). When I generate a task, I want the list collect of Servers to ONLY show serves where the system owner is the "Assi...
Global:Note: Requirement is applicable only for these 6 groups i have created. It should not be globally applicable.I have created 6 groups and each group have group manager.Currently there are so many ACLs written on group table , that's the reason ...
Hi all,I have a use case I’m hoping to get some input on.Here’s the scenario:If a Change Request is submitted through an RITM and its state is updated from "Scheduled" to "Authorized", I want this action to trigger a task — but the task should be cre...
When will be existing issue get fix as unable to login PDI since 3 days.. anyone have any idea
Hi everyone! I'm looking to learn more about ServiceNow and know the community has wealth of knowledge. Just wanted to seek help on an issue I am facing. I created a normal change request having L1 and L2 group approvers. I tested it by initially app...
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