Hi Everyone, we have configured virtual agent with MS Teams ,where we are trying to show service portal for users, but the problem is when we click on globe icon , it redirects by default to the /esc portal , we need to take it to our custom portal, ...
When a particular field on a record is updated (select a field of your choice within the record of any table you like), there should be a notification received in ServiceNow instance that can be seen under the bell icon on the top right of the home p...
Hi! I'm trying to compare 2 fields (FieldA, FieldB) in a form. Both fields' type is Choice. FieldB must be different from FieldA. An error message will pop-up when the selected value for FieldB is the same as FieldA. I've created an onchange client s...
If you click on the lookup icon, a modal needs to be opened just like it is done in the form layout. But this does not happen in the case of the record producer, how can I do this?
Hi everyone,I'm facing an issue with my field mapping assistant for a transform map. I want to skip the record if it hits the else loop in my code block. I've tried using abort, error, and ignore, but the record is still being updated with an undefin...
HiI'm unable to log into my PDI using MFA. I kept getting an error message saying the code was incorrect. I deleted my dev instance from the authenticator app but now I can't add it back or use the email verification option as it shows a different er...
When an incident (INC) or request item (RITM) is resolved in ServiceNow, the user receives an Survey email notification with two options: (Resolved) and (Not Resolved). If the user clicks , they are redirected to a survey page.If the user clicks (...
Is it possible to apply filters to limit the values displayed a Choice assessment metric when you are using a reference table?
Hi All, I am facing an issue with integration while we are sending comments to 3rd party vendor whatever the format we are sending those comments were showing their end in single line and no proper spaces and no line breaks. We are flow designer
I was able to get this resolved but I could not delete the post. Perhaps an admin can come delete this
I have created a new declarative action with type "UXF client action" when we choose UXF client action specify client action is mandatory there is an oob client action is available "Add Related Item Requested" after I created a duplicate copy of oob ...
I already created a create user and update user using ebonding and it is working perfectly, as of now I wanted to do syncing of user role and user group once the user has an existing user role and a group.any ideas on how i can achieve this using ebo...
Hi Team, I am trying to build the chatbot for KB article and below is the point where i get stuck.1.I need to search a KB article base on keyword but without mentioning in properties.2.When anyone search content that also of that content is present i...
Hello everyone.I'm trying to access a script include from a scoped application catalog item client script. The client script use GlideAjax call server-side script include to return office location based on user. I passed user sysId to the script incl...
Hello everyone, I've integrated Slack with ServiceNow using the Application Registry and Slack Spoke, following the ServiceNow Product Documentation. Currently, I'm facing an issue where I can post an approval message in Slack...
