I have two field Business Unit and Sector which are created on "sn_hr_core_case" table. The fields have been added to the UI policy "Hide HR service fields and related lists" and added under the Service Table fields of HR service to make both the fie...
Hi i am trying to hide an option of a record producer based on the user's email id.If the user has domain usa then the user should see the option of a variable.Anyone else apart form usa should not see this option.i have used Script Include and Cata...
what r the steps need to follow for HAM Pro implementation for a new customer in itam servicenow.
Hi Experts, I'm working on a form that includes a reference field pointing to the alm_asset table. When I click the lookup () icon to select an asset, the reference list view opens, but Display Name is not the first column — columns like State and S...
Currently we are having an error where when someone uses the Now Mobile app in the Browse Services it is showing the correct items. However when the one you want is tapped it now takes all users to Get Help. If you search for a specific form rather...
Hi ServiceNow Community, I’m currently experiencing an issue with the integration between Zabbix 7.0 Release Five and ServiceNow using the Zabbix_V2 connector via MID Server. Despite configuring the integration correctly, I’m encountering the followi...
Hi , I have requirement which set approver to no longer required if approver and requested for is same.I wrote business rule which set to no longer require but failing if approver is in group approval tab also.
Team, I am new to ServiceNow and it has been requested to add @mentions for groups to be tagged in work notes and additional comments as users can. Is there a way to add in this function as the most recent response I am finding is from 2020 where thi...
Hello, I have a requirement like "As a Policy Exception Requester, when I request an extension, an error is displayed. "The duration of this policy exception cannot be more than 365 days from the "Valid from" date" when attempting to extend a policy ...
Hello, Is it possible to update the incident or task state when the card is moved from one lane to another lane in a freeform board? I know we can change it on a guided board, but I want to see if we can do it on a freeform board. Thanks,Reddy
Hello All, I'm trying to show Application class based CI's in Configuration item field whenever category is 'Application' on change form if other category then show all CI's but using the below script it is not working. Can anyone correct this scri...
I want to populate one info message after filling all the form and before submitting the form. How can i achieve ?
I have been attempting to update the search function for incidents to use by default the fqdn field to be searching from. by default it searches name starts with. I would like to just update the incident table search to search from fqdn starts with f...
When using the Transfer HR case functionality in ServiceNow to transfer HR cases , We are getting to see this below screen. This is coming up after the instance was upgraded to Yokohama version. Please suggest.
Hi Team, I want to make Attachment mandatory on catalog form when trying to submit without attachment. Please share if any onsubmit script for the same. thanks.
