Resolved! How can I make catalogue item visible to certain users?
Is there a way to make a catalogue item visible to a selection of end users (without a license)?
Forum Posts
Resolved! Problem with ScopedGlideRecord
Hello there,I am currently building a custom application with its own scope in the Fuji version. The problem that I encountered and couldn't deal with for quite some time now, is that it seems I can't access many methods of ScopedGlideRecord (I have ...
Resolved! Lock down the ACL of a task to only the assigned to user
I have a need to lock down the entire ACL of a task record, to only the user who in which the task is assigned to. This task and others like it, will be automatically assigned to specific users by a workflow, and if the assigned to field is ever blan...
Deleting workflow stages
How can I permanently delete workflow stages? For example I created 3-4 workflow stages in a workflow. Decided I wanted to change them, so i deleted the workflow stages by going to stages and selecting all and deleting them. Now when i create a...
Resolved! UI Action onfocus
When a user clicks on a UI action, I want them to be focused on the mandatory variables on the RITM. When I have the function to setMyOnFocus, the whole script breaks. Is it possible to do what I want in in a UI action for variables on an RITM? funct...
Resolved! Where is expert_shell defined?
Hi Where is expert_shell page defined in servicenow?ThanksDevi
Assignment rule priority over Template
We have an issue where the incident template is selecting an assignment group. But there is also an assignment rule written which populates the assignment group based on the 'state/province' of the user. For now the assignment rule is overriding the ...
Counting Approvals
Hello Community, I'm trying to count the amount of approvals that i've gained on a specific record. I've noticed a gap in functionality and I want to see if anyone else has experienced this or might know a way around it. So here it is...I'm n...
How can a URL do a lookup of a USER using their USER_ID?
Hi,I'm new to ServiceNow, but have read the 'CTI' page, and 'navigate to url' page because I have to screen pop Service Now in a few different ways. I'm working on a customer instance, and have had difficulting finding a URL that pops Service Now to ...
Resolved! Staging table list
Is there any API which returns the list of staging tables (Both Default and Custom ones) ?How can I differentiate between a normal custom table and a staging custom table?
Resolved! Synchronous Import Sets & the REST API
Greetings Community, For some reason, I am unable to get our environment to synchronously execute the related Web Service Transform Map for records inserted by REST POST calls. When I add records to my staging table manually, through the "New" UI Act...
Resolved! sys_dictionary says the column is an integer, yet the value stored is a decimal
As the title says, how is it possible that the sys_dictionary table has a column defined as an integer; yet when you open one record, the value stored is actually 1.531. According to the Wiki Introduction to Fields - ServiceNow Wiki the underlying ...
Displaying an alert box while deleting a record from related list
Hi,I am looking for a way to display an alert box while deleting a record from the related list.Like, "You are about to delete this record" with Ok and Cancel buttons. Clicking ok should delete the record and clicking cancel should abort the delete o...
For any user login session.established script action showing system user . please help me how to reslove this
Hi, For any user login session.established event script action showing system userEvent : session.establishedScript actiongs.log(gs.getUserName());//giving system user for any user login
Resolved! Homepage suddenly empty
Hi Last week I updated the Handout for endusers to the Eureka release and did some screenshots. There everything was fine and the hompages (ess, itil, ...) were correct. Now I recognized two days ago that the pages are displayed empty and I'm not a...
