Export CI with Relationship
Hi Everyone,I need to export the CI's with the relationship from our ServiceNow CMDB. Please share your experience here.Thanks & Appreciation in Advance,Narendran.D
Forum Posts
Difference between a base class and base table
What is the difference between a base class and base table?
sys_class_name column for custom tables are not captured in my application
Hi,noticed an issue with creating custom tables and then extending it.example:1.) Created custom table A in scope AXX2.) Created custom table B extending custom table A in scope AXX3.) System creates sys_class_name dictionary entry on custom table A ...
Resolved! Dot-walking extended fields in script
My coworker is looking to return a GlideRecord of Approvals for a specific type of Catalog Item, and it seems like we can't dot-walk to an extended field.Here's what doesn't seem to work: var grApprovals = new GlideRecord('sysapproval_approver'); grA...
Change Templates
Hello all, We have a requirement to limit users to only raising standard changes via a pre-approved template. I've created a record producer to submit a request for a standard change, and set up a workflow from a custom table to then create a templat...
Resolved! Yes/No checkbox on incident and task form and make it mandatory before closure
Can nayone help me with this please ?I need a Yes/No checkbox on incident/task form with name as Advisers Consulted and i want it to be mandatory.Mechanism behind this is that the person who is working on the incident if he/she is taking help from ad...
Monitoring Mailbox for Incoming Replies
Hi,We recently moved to ServiceNow from RemedyForce. When we had Remedy running, it was able to monitor a mailbox in our domain, i.e. help@ourdomain.com for incoming messages. This meant people could email the mailbox to automatically raise a ticket,...
Resolved! Sys ui page form section "element"?
What is a Form Section Section "Element"?? I know what an element is (DOM wise), but I'm unclear what it means in ServiceNow. I've googled this and cannot find the answer.What I'm trying to do is the following:I have a custom table, that creates ...
Resolved! CMS Login page redirection issue
I have a CMS login page set up for our end-user facing interface that we've developed using ServiceNow's CMS. The issue I'm seeing is that if a user is not logged in but attempts to access some page in the CMS via a direct link (like servicenow.com/m...
Module visibility
Hi all,How to make module visible for a particular group only?
Resolved! How to restrict number of records in a report
Is there a way to show limited number of records in a list report.Eg: Top 100 rated records.
Create list of records without pre-loading any records?
Hi folksIn new module is there a way to create a list of records based on a certain table without pre loading the records? (please find attachment for illustration) This is kind of annoying when all the records are pulling out; I can set a filter c...
Table Inheritance in ServiceNow
Hi everyone,I have been asked by my colleague about what the implications might affect a inherited data table in ServiceNow. I have gone through a few articles1. Inheritance vs table expansion https://community.servicenow.com/thread/1944672. SN...
Redirect to URL from Login Rule
Hello,I am trying to redirect to a specific URL in a login rule. I have tried doing gs.setRedirect(url) which does redirect but it seems to also throw a bunch of errors. Does anyone have any suggestions? I am trying not to use a UI script on this...T...
Resolved! In the Reports module, why is the Task[task] table now showing 300+ extra fields in the Available fields selection list displayed in Red text.
In the Report's module, when creating a report on the Task[task] table, in the Available fields selection List following the fields that exist on the Task table are additional fields in "Red" available for selection on the report. There are over ...
