Hi,I need to create an onLoad catalog client script on my catalog item that will pop up a message:"do you want to continue?"and under will be two buttons:"Yes" and "No"If the user will click on 'Yes' the pop up will be closed and he will stay at the ...
Hi, i have a field for nationality, from the table core_country, however when selecting an option in the form, the value given is the country code and not the country name. how can i make it so the country name is displayed instead?Thanks in advance
Hi everyone,I need help with a requirement related to Service Catalog Requested Items (RITMs).https://www.servicenow.com/community/developer-forum/show-all-ritms-for-a-request-using-a-ui-action/m-p/3257265/thread-id/1200612/page/2 I am working on new...
I've been trying to activate the Microsoft AD Spoke on my personal instance, but not sure what I'm missing. I've already installed all IntegrationHub plugins required and it's still not showing up. Is it no longer available? See images below.PDI Plug...
I need to hide only "Incidents assigned to your team" widget from "Your Teams work" section in landing page dashboard of service operations workspace.Note: I have taken copied variant of OOB SOW and modified the "SowIncidentLandingPageUtils" UX clie...
Hey everyone,I came across an interesting and somewhat unexpected behavior in ServiceNow and wanted to share it with you. Maybe someone here can shed some light on it or has seen something similar.I was originally trying to create a small helper func...
Hello Guys, I got a problem issue when installing the FSM's Plugins, The Problem is with the API and with trying to Implemente to other Users's (got error 430) Someone noticed this issue and maybe know how to figure it out ? The Version of my Instanc...
Custom Adapter request exception: Cannot invoke "java.util.Map.get(Object)" because "resultMap" is null, i've made a custom adapter to receive messages from third-party and send to va but when its text i'm receiving this error, i think problably it's...
While setting up walk experience I am trying to do skill-based routing after adding a reason for visit and under that reason a skill and under that skill an agent but when we impersonate that agent the request does not get automatically routed to th...
Hi All , can I rename OOTB ui action ? thanks
Hello there, I am trying to run an email script to add the current month to the subject, but it won't work. Any idea why ?I'm calling my email script in the HTML field of the Email Client Template. It should be running when a user wants to send an Em...
I have a catalog item (Item1) with 73 variables. Based on the selected Action, if Action = G, I need to display 6 specific variables.I implemented this using Catalog UI Policy with Execute if true and g_form.clearValue('variable_name'). All these opt...
Hi Team, We are integrating ALM (15.5) with ServiceNow, where we the use cases are user provisioning, Role assignment, Project assignment etc...From the given documentation from ALM team we could successfully authenticate the ALM and fetch the tokens...
Hi, I am currently working on integrating SN with email. In this case, I have a group call HR with their group email, I want to make an inbound action to create a custom HRcase record but I am stuck at the action trigger. I want the action to run whe...
Hi Community,I’m building a Configurable Workspace for claims handling and need guidance on implementing the following behavior:Use Case / RequirementsWhen an agent clicks the “Claim” tab, the respective Claim record (contextual to the case/session) ...
