Best way to handle and show markdown files as knowledgebase articles
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-22-2019 02:27 AM
Hallo everybody,
we want to check how to show markdown files as knowledgebase articles in servicenow.
We have a folder in GIT that contains some 4-5 markdown files + resources like pictures.
We want to import that fold in servicenow and show all markdown files as html pages. If these are knowledgebase articles or something else is not relevant. But we need to show them to the customer.
So what would be the best approche to get them into servicenow and how to show them?
Best regards,
- 3,060 Views
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-22-2019 02:34 AM
Hi Felix,
MarkDown is not a supported format for Knowledge, the best approach would be to convert the MD files to HTML and embed the result into the kb_knowledge form.
Kind regards,
Lucas Vieites
P.S. If my reply helped you, please mark it as helpful or correct so other community members can benefit from this information.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-22-2019 03:40 AM
Hi Lucas,
thanks for you reply, but we have some kind of a hierichal structure where we have some subpages as well, how would you handle these ? For exmaple we have a index.md which contains 3 links to 3 different md files.
