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Resolved! Alert creation

Hello All,I want to create an alert when an user is trying to raise an incident based on a configuration item which is having an current outage. So I write a client script and script include. But the alert is still not showing. Client script:-functio...

I_Das by Tera Contributor
  • 765 Views
  • 4 replies
  • 1 helpfuls

Virtual Agent

Hi all , during Virtual Agent conversation, the suggestions for service catalog items should be based on to user permission or roles they have. Is there a way OOB or we need to write some custom scripts to achieve this?

Resolved! Can you please help me understand the script in ATF

Hi,Can you please help me understand the script. It is a server side script of ATF. Have two input and output variables. Description Generation: function generateDescription() { var td = GlideTableDescriptor.get(step.inputs.u_table); if (!td) { ...

Community Alums by Community Alums  
  • 1135 Views
  • 4 replies
  • 2 helpfuls

Resolved! Delegate roles to users

Hi All, I created a catalog item called "Delegate Roles". A variable like delegate table fields is created on that catalog item. A workflow is created and mapped to a catalog item. In that workflow I gave approval to my client's manager, if she appro...

suresh40_0-1710834121623.png
suresh40 by Tera Contributor
  • 1161 Views
  • 2 replies
  • 0 helpfuls

Resolved! Create a UI button on the form

Hi All, We need create a UI button named" create new" , if i click on that button i need a record to be created and saved in that table for example :ABC is the table , in the form level i need button "create new" once i click that record should be cr...

Report Sharing

Hi All, There is a requirement to share 20+ reports with set of 30 to 40 users. Is there any way we can do bulk sharing in servicenow?  Thanks.