To automatically close scheduled tasks (sctasks) in ServiceNow when the related Requested Item (RITM) is getting canceled, you can achieve this through Business Rules or Script Actions. Here's a basic outline of how you can implement this:1. Identify...
Hi,I have created a table extending the task table. For the Assignment Group, we have the attribute tree_picker=true. It is all working fine. I want to replicate the same structure to Assigned to and it doesn't work. Is there any reason? Kindly help...
Hi, After making some changes to the file with VS code, synchronization doesn't work for the following reason: Syntax errors detected in BCPDependencySnapshotUpdateStrategyBase.script.js -> Definition for rule 'glide/use-updatemultiple' was not ...
Hi team, Has anyone use ZenGRC servicenow connector to integrate ZenGrc with servicenow.I want to understand in case any one faced any issue while installing the app that ZenGrc is offering to connect servicenow.
Hello, I have a Flow and subsequent script action that is executing a task on a isolated Database environment (all ports are closed except for a specific server that this script executes on). In our mid server we have stored the credentials for this ...
Hello, I have been struggling to develop a script that will give me the total RITM count where the user has been the "who is this request for" for a replacement card. Then, I need to store that count into a variable (Replacement Card Count) that is n...
1. What is 'Sys class path' [sys_class_path] field? 2. Is there any scenario where one uses that field?
When we are in Tokyo , up on searching we see the search results like below in sp_log table but after migrating to Vancouver , It is not setting the values in sp_log table , where do i nee to check first ?I validated our Portal search widget from To...
Hello, I am not getting an option to create outage from change any more in pprd. However I can see it in prod. I dont know where it went wrong . Can someone please help me out? Thnaks.
Hello, I have a record producer where the individual chooses an event to participate in on a reference field. Let's just say this field is "Event_Interested_In" which is mapped to the custom table "u_events". As they fill out the form I would like to...
Hi All,I need to add field decoration for a multi line field to invoke an UI Macro. I know it doesn't work with Dictionary Attributes since its an multi line field. Any other way to achieve this.Actual requirement is, I have a multi line field (Field...
Client is expecting to send Azure alerts to servicenow using webhook? Can someone explain what is webhook and how to configure in servicenow? And what license is required to implement this?
Is it possible to create a portal/esc action that allows a user to add more users to a watchlist from a fulfiller perspective after they have already submitted an incident?
Hi there!I have enabled to automatically close my ticket once all activities are closed. All child cases have been closed but the main ticket it is still open. Do you know how long it takes? Is this autto-close happening immediately after all child c...
