Not Showing value of comments_and_work_notes on service UI of incident table when new incident create via REST API after successfully incident record created. And also I am getting empty value of comments_and_work_notes key in response body. url : h...
When we set Assigned to in cmdb_ci Form based on conditions and change the state to InUse in ALM_Hardware Form for respective CI. It works fine with Business Rule. But Business Rule "Clear Assigned to an Update" stopping the update for Status InStoc...
I am trying to open case using my cases/ my open like below, but assigned to me cases are not showing 
Hi All, How to create a UI button call "QR code" in my record producer ,when i click on this button it should scan or get the value of the QR code from the image of QR code which i add. and get the details ,example value1 and value 2,and map that to ...
I am trying to populate custom fields (reference type) on the sn_risk_risk form with field values of the Risk Owner's (owner field) Department record. I am trying to use a client script to call a script include to do this. I am wondering if my issue ...
Hi, I have a requirement where I have to create a field of currency type on a form just like we have in catalog items. Is it possible to create such type field in an incident or problem form? Below is the screenshot of the the type of field I need to...
On Incident table, I have Affected CIs on related list.When I create and save default filter, the CIs I filtered out still shows up. It is not working.I have followed this link http://wiki.servicenow.com/index.php?title=File:Filter_related_list_relat...
Hi,In my instance I just found out there is something called IntegrationHub usage and there is a field called "Use count". I want to how this "Use count" field counts in IntegrationHub usage. Is there any code or script include related or the system ...
I want to hide variable on the form completely it should not be visible on the form, but that variable should be there on the approval email. before condition: There were one UI policy written on the variable to show that on conditions and it was vis...
I have cretaed Sys_property : Authorization group where i have added values.{"group value":"group sys_id","group value"1:"group sys_id1","group value2":"group sys_id2"} In the workflow if i selected one group workflow needs to send an approval to re...
Hi Team , Issue is this :- I have raised Hi Ticket Subject: SailPoint Access Request - Service Catalog the RITM stage is coming as "Fulfillment - CancelledDescription: We have SailPoint integration in place in all three instances, We have noticed ...
Hi Can you Help me on this one. Im trying to solve some computation with regards getting the value of the following fields but in the last part all i can see is NaN. is theres a way on how can i use it or how to apply it on the PA Formula.I first tri...
Hi All, I am opening a slush bucket using below script in UI actions and passing a query to filter the values. uri.set('sysparm_query', query); action.setRedirectURL(uri.toString('sys_m2m_template.do')); I there any wayu to nmake the filter readonly/...
