Currently, there's a chat icon on the portal for users to initiate a chat. Now, the company wants to add another one in the middle of the page. They require a chat icon on the left-hand side at the bottom by default and also a widget to trigger the ...
I'm in a project where I need, through MIDSERVER, to fetch a file from a physical server and bring it into my servicenow instance, as soon as MIDSERVER performs this task of bringing this file, I need to create a flow to get this file and look for it...
We are trying to find a good way to integrate Service Now instance with Kakfa which is outside of servicenow. Requirement is to send and consume messages to/from Kafka topic. Going through the servicenow documents and they have some out of box connec...
Notification to trigger on every 30 and 60 Days based on Software Entitlement End Date from today. alm_license_list : All the Entitlements has an End date.https://www.servicenow.com/community/developer-articles/fire-an-email-notification-from-a-sched...
When sn_hr_core.impersonateCheck is set to "true",it prevents an admin from viewing another user's HR information while using impersonation while and having sn_hr_core.impersonateCheck is set to "false", allows admin to impersonate a user and access ...
How to pass parameters from Client Side to Server Side in one UI Action. However, the parameter is not a table field. UI Action // Client Side Script function onClickUIAction(){ var askResonDialog = new GlideModal("askResonDialog"); askResonDialo...
Hi All, Can anyone please help me on understanding this Success Rate on Change models in Service Operations Workspace. Thank you!!
Hello, Recently the client asked for a new Report on tickets, they want to see the current Assignment group and if the group changes both current Assignment group and previous Assignment group. I already tried with Incident metrics, but it only displ...
I have developed an app on one of the instances and always used to publish the app to the repository from that instance. That instance is now being decommissioned and I do not see Publish to app repository in other instances for the application. Can ...
I am struggling to migrate an existing, working UI Action into the Service Operations Workspace. We have an E-Mail-Notification that should be fired by an event to send this email to the "caller" of the record (incident) (We are asking for an call ba...
HelloI am trying to deploy a parent update set which is in Global scope. It has two child update sets. One is in Global scope and other one is in Vulnerability Response scope. While deploying I am facing following errors: How to get rid of these erro...
I want to send an email notification based if a checkbox is selected in a record producer What are the better options?Thanks
Hello, What is the exact use of the timeout option in ATF step, can you give me a practical example. For example, I have one test step in that the time out 100 sec, but my result is come less than the 100 sec like 50 sec will it go for theNext step ...
Hi all, In workspace, there is a field which contain 5 dropdown values. when i click the 1st value it should show the UI action button remaining value should hide the UI action button. For this scenario, i've created a UI action and UI policy. And i...
Hi All, There is custom table created and it has write and read acl . I am trying to create one more acl to give access to specific field for the specific group but its not allowing them to edit. Can anyone clarify on this acl rule. Everyone can read...
