Block emails from domains

[tpritch]

Hello,

We'd like to block emails from all but a few domains. This would not be for user creation but rather to simply stop processing the email when it's received.

Here is a straight forward example: When our instance receives an email from someone@mycompany.com the system generates an incident ticket. However if the email comes from someone@LinkedIn.com (or someone@ww.gety0urgr00veback.com) our instance ignores the email.

I've poked around and found some promising leads that ended up not fulfilling the requirement 100% and haven't found a thread completely dedicated to this so I thought I'd ask.

Does anyone out here have experience with this?

Thanks.

[uluerje]

Check to see if it contains a specific domain...

var idx = email.origemail.indexOf('@gmail.com');

if (idx > -1) {

  current.insert();

}

else{

}

[Mike Allen]

You could also put something directly on sys_email, like a business rule that states before insert, if the headers don't contain the whitelisted domains, delete them.

You can even create a table for whitelisting domains, then query it and make the decision at that time.

[tpritch]

I like the direction this discussion is going!

[tpritch · Accepted solution]

Hey everyone,

I received a lot of great feedback about this. It turns out that we are going in a completely different (non-SN) direction to block domains. Both black list and white list would be large.

Thanks for the help!