Calculation Type field not appearing on form or XML

[Elena Pomana]

Hello!

My requirement is a simple one.

Created a true/false field on the dms_document table and add a calculated value (formula) to it.

The problem is that when I check the Calculated field, the Calculated type field isn't appearing (San Diego version).

I checked on my PDI and it appears just fine (Tokyo version).

Am I missing something?

Thank you,

Elena

[Ratnakar7]

Hi @Elena Pomana ,

Can you check the below UI policy :

UI Policy : Show calculation for calculated fields , there should be UI action for virtual_type (calculation_type).

Thanks,

Ratnakar

[Elena Pomana]

Hello! 

Thanks for the answer!

On the client's platform this is how the UI Policy looks:

On the PDI it looks just like yours.

Aren't those UI Policies updated by Servicenow versions? Seems weird that they differ.

[Ratnakar7]

Hi @Elena Pomana ,

You can add UI Policy Action for 'virtual_type' filed to make visible on calculated checked.

Also, Please check Upgrade logs if there's any upgrade changes from ServiceNow, with the below link:

https://<instance_name>.service-now.com/sys_upgrade_history_log_list.do

and search for "sys_ui_policy_611a82e3c0a8016600f7d652de8944cc" like below:

I hope this solves your issue.
Mark this as Helpful / Accept the Solution if this clears your issue.

Thanks,

Ratnakar

[Elena Pomana]

Hi!

Thanks for everything. I did check the upgrade logs but nothing is changed:

I tried to add the UI Policy action for 'virtual_type' but the field doesn't exist.