calling script include from on change client script

[Nitesh Balusu]

Hello Developers,

I am trying to call a script include from an onchange client script and print some logs and some how it doesn't seem to be working. Could someone please point out the mistake in this?

//SCRIPT INCLUDE

var deprovision_employee = Class.create();
deprovision_employee.prototype = {
    getFields: function() {
	
	var deprovision1 = this.getParameter('deprovision_request');
	var ritm= new GlideRecord('sc_req_item');
	ritm.addEncodedQuery('short_descriptionSTARTSWITHDe-Provision an Employee or Contractor '+deprovision1);
	ritm.query();
		gs.info("deprovision is "+deprovision1);

		if(ritm.next()){
			
	gs.info("deprovision is "+deprovision1);
		
		}
    },

    type: 'deprovision_employee'
};


//CLIENT SCRIPT

function onChange(control, oldValue, newValue, isLoading) {
	if (newValue == '') {
		g_form.setReadOnly('current_device',true);
		return;
	}
	var deprovision=g_form.getDisplayBox('user_to_deprovision').value;
	
	var ga = new GlideAjax('deprovision_employee');

	ga.addParam("sysparm_name", "getFields"); 

	ga.addParam("deprovision_request", deprovision);

	//ga.getXML(getResponse);
}

[athm]

Hi Sree,

I see your script include class is not extending AbstractAjaxProcessor, this could be if the script include is created/saved and then making the client callable checkbox as true,

A client callable script include should have the below template.

var deprovision_employee = Class.create();
deprovision_employee.prototype = Object.extendsObject(AbstractAjaxProcessor, {

type: 'deprovision_employee'
});

 

Could you retry your code using the above template.

Hope this helps you Sree.

[Nitesh Balusu]

Hi Athm,

I tried this but i still don't see anything in the logs. Am i missing anything else please?

Thanks.

[Mike Patel]

make sure client callable is check on script include and change 

var deprovision=g_form.getDisplayBox('user_to_deprovision').value;

to 

var deprovision=g_form.getValue('user_to_deprovision');

[Nitesh Balusu]

Hello Mike,

I actually need this statement.

var deprovision=g_form.getDisplayBox('user_to_deprovision').value;

user_to_deprovision is a reference field and i cannot use getDisplayValue in client script. So need to use getDisplaybox to get its display value. Will it not work without it?

Also the client script is a catalog client script.

Thanks.