Can not locate UI action

Wyatt Fudal1
Tera Guru

Hello, ServiceNow community,

 

I have two UI actions, Initiate Approvals and Submit For Review that are on the same table ( ast_contract ). I'm trying to create an email notification trigger when the UI action "Submit For Review" is triggered. I cannot find in the sysevent_email_action conditions and I cannot find the UI action "Submit fir Review" in the xml of the contract record table but I can find the other Ui action "Initiate Approvals"? Has anyone run into this issue before?  

Submit for review.JPG

WyattFudal1_0-1713369388754.png

 

1 ACCEPTED SOLUTION

Sid_Takali
Kilo Patron
Kilo Patron

HI @Wyatt Fudal1 you will not find UI Actions in Record XML. Only fields are visible in XML

You can do one thing

1. Create an event and

2. call it in "Submit fir Review" UI Action script and

3. create a notification  and set a Send When condition Event is fired 

https://www.servicenow.com/community/spm-forum/how-to-generate-notifications-by-using-ui-action/m-p/... 

 

Regards,

Siddharam

View solution in original post

2 REPLIES 2

Sid_Takali
Kilo Patron
Kilo Patron

HI @Wyatt Fudal1 you will not find UI Actions in Record XML. Only fields are visible in XML

You can do one thing

1. Create an event and

2. call it in "Submit fir Review" UI Action script and

3. create a notification  and set a Send When condition Event is fired 

https://www.servicenow.com/community/spm-forum/how-to-generate-notifications-by-using-ui-action/m-p/... 

 

Regards,

Siddharam

I created the event and added the code to the UI action and the notification did not trigger.