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04-17-2024 09:03 AM
Hello, ServiceNow community,
I have two UI actions, Initiate Approvals and Submit For Review that are on the same table ( ast_contract ). I'm trying to create an email notification trigger when the UI action "Submit For Review" is triggered. I cannot find in the sysevent_email_action conditions and I cannot find the UI action "Submit fir Review" in the xml of the contract record table but I can find the other Ui action "Initiate Approvals"? Has anyone run into this issue before?
Solved! Go to Solution.
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04-17-2024 09:13 AM - edited 04-17-2024 09:32 AM
HI @Wyatt Fudal1 you will not find UI Actions in Record XML. Only fields are visible in XML
You can do one thing
1. Create an event and
2. call it in "Submit fir Review" UI Action script and
3. create a notification and set a Send When condition Event is fired
Regards,
Siddharam
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04-17-2024 09:13 AM - edited 04-17-2024 09:32 AM
HI @Wyatt Fudal1 you will not find UI Actions in Record XML. Only fields are visible in XML
You can do one thing
1. Create an event and
2. call it in "Submit fir Review" UI Action script and
3. create a notification and set a Send When condition Event is fired
Regards,
Siddharam
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04-17-2024 11:23 AM
I created the event and added the code to the UI action and the notification did not trigger.