Can't link app to repo Github

[kevin renault]

Hi,

I'm new to Servicenow, and i'm trying to link an app to a repo Github.
I have this message : "Repository authentication failed, check credentials. Make sure the user has both read and write access".

As shown in screenshots, I created my Credential towards Github, with a valid token.

I'm wondering a few things :
    - is it normal than the password in the field, after updating credential, is shorter than the token length ?
    - is the user name important when using a token ?

I specify than two factor authentication is not enabled in my Github account.

I also tried with "normal" authentication (user name and password), doesn't work neither.

I, please, really need help on this.

 

[kevin renault]

Hello Miguel,
Thanks for the links. I checked every protocols and I, so far, don't see what's wrong.
Keep on searching.

[Community Alums · Accepted solution]

Hi @kevin renault ,

Refer to this : https://developer.servicenow.com/dev.do#!/guides/tokyo/developer-program/github-guide/using-servicen...

[kevin renault]

Thanks a lot Sandeep,
I'm not sure why it works but it seems that it's ok by create a new fork and link to it.
Back to work now !
Kevin

[Dagmara1]

Hi @kevin renault ,

I have exactly the same message and the same problems trying to connect the Github repo to ServiceNow. Did you connect successfully?

[Dagmara1]

Hi Guys,

I managed to connect! I had to create a new account on GitHub. On a new account, I created a "personal access token (classic)" [IMPORTANT!]  and used below configuration:

1. Configure the New personal access token.
   Note: ServiceNow access
   Expiration: No expiration
   Select scopes: repo
2. Copy your token to keep in a secure location.

When configuring a Credentials record to authenticate to source control, I entered my token in the Password field instead of my GitHub password.

[Source how to do it, you can find here: https://docs.github.com/en/authentication/keeping-your-account-and-data-secure/managing-your-persona...

and here: https://developer.servicenow.com/dev.do#!/guides/sandiego/developer-program/github-guide/using-servi... ]