Can't read 'admin' & 'security_admin' role info in SailPoint after upgrading "Id Governance" app

Izbhen
Tera Contributor

‎03-26-2024 08:10 AM

Hi Community,

 

I'm not able to read 'admin' & 'security_admin' role info from ServiceNow in SailPoint after upgrading the 'SailPoint Identity Governance Connector' application from v1.0.0 to v1.0.6. Upon investigation, I noticed that some changes were made to the 'x_sapo_iiq_connect_admin' role as well as new ACLs were generated with the new app version. I've not being able to determine why I'm not able to see the data in SailPoint anymore. Everything is pointing to a security restriction in the ServiceNow side; however, I've not being able to determine what exactly has been changes from a security restriction standpoint. 

 

Thanks in advance for your help.

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Alex Deshotel
Tera Contributor

‎06-21-2024 07:48 PM

@Izbhen Do you have an update on this to share? My company wants to upgrade our plugin but I haven't found much on an upgrade of the connector and it's making me nervous.

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