Can we change the style of the Work Notes area in the Core UI?

Brian Whyte
Kilo Guru

Is there a way to put the works note section into a tab and limit the amount of space it consumes when looking at say a RITM in the Core UI?  I feel like this section gets out of hand and I've always been one to try an organize content neatly to minimize scrolling to find information to improve user experience.  In general, the default view for this area feels like "death by input boxes and labels" and it'd be nice to have more customizations to clean up the look and organize things under different widget types like tabs accordions, etc.. Configure -> Form Design leaves a lot to be desired.

1 REPLY 1

Hasan6
ServiceNow Employee
ServiceNow Employee

Hi Briam

Yeah, there is a way.

Here is a sample form designer configuration:

Hasan6_0-1700923205554.png

And it moves comments into another tab.

Hasan6_1-1700923228619.png

 

Hope this helps

Best

Hasan