Can we write our own custom flows in document intelligence

[kiran kumar m1]

Can we write our own custom flows in document intelligence?

[Ahana 01]

Yes, you can write your own custom flows in ServiceNow's Document Intelligence. Here's a high-level overview of the steps you might take:

1. Navigate to the Flow Designer in ServiceNow.
2. Click on "New" to create a new flow.
3. Define the trigger for your flow. This could be a record change, a scheduled job, or a custom event.
4. Add actions to your flow. These could be ServiceNow actions, like creating a record or sending a notification, or they could be custom actions that you define.
5. Test your flow to make sure it works as expected.
6. Publish your flow so it can be used in your ServiceNow instance.

Remember, the specifics of these steps will depend on what you want your custom flow to do. You'll need to have a good understanding of the ServiceNow platform and the Flow Designer tool to create effective custom flows.

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[sumanta pal]

Yes, you can write your own custom flows in ServiceNow Document Intelligence. Here are the steps:

1. Navigate to the Flow Designer in ServiceNow.
2. Click on "New" to create a new flow.
3. Provide a name and description for your flow.
4. In the "Trigger" section, select the event that should start the flow. For Document Intelligence, this could be when a new document is uploaded or a specific condition is met.
5. In the "Actions" section, add the actions that should be performed. This could include extracting data from the document, classifying the document, or updating a record based on the document's content.
6. Use the "Data" section to define any data elements that should be used in the flow.
7. Once you have defined your flow, click on "Save" and then "Activate" to make the flow available.

Remember, you need to have the appropriate roles (like flow_designer or admin) to create and manage flows in ServiceNow.

nowKB.com

[Dr Atul G- LNG]

Hi @kiran kumar m1 

https://www.servicenow.com/community/csm-forum/document-intelligence-and-flow-designer-able-to-creat...

Best 

https://www.servicenow.com/community/ai-intelligence-articles/using-document-intelligence-with-nbsp-...