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‎10-29-2025 03:11 PM
I need to build a cancel UI Action for Stories in the agile module. How can I get a popup similar with the Cancel Change UI action where it asks for a reason and then posts that to the work notes?
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‎10-29-2025 03:42 PM
https://www.servicenow.com/community/csm-forum/ui-action-cancel-button/m-p/2522426
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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‎10-29-2025 03:13 PM
Hi @brianlan25
You can use the out-of-the-box "Cancelled" state and make the cancellation reason mandatory. This approach will help you avoid both technical debt and unnecessary customization.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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‎10-29-2025 03:20 PM - edited ‎10-29-2025 03:22 PM
We are making state read only as part of a new process in agile. There is no cancel reason in stories.
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‎10-29-2025 03:23 PM
Hi @brianlan25
take reference:
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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‎10-29-2025 03:40 PM
Ok, I have looked at that but I don't know how the
