Cannot disable before query business rule(s) across scope boundaries.

[cc11]

I have a custom table in a scoped app.

The table was extended from Task table.

I have a server side glide query script in which I am trying to update the 'Active' field on desired records.

It works fine.

However, in the same script, when I try to update a field that I newly created on the table (not a field from Task table), I get the exception below.

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Cannot disable before query business rule(s) across scope boundaries (current scope: rhino.global table scope: x_fain_company_cer)
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My table Application-scope has been set as below.

[Pradeep Sharma]

Thanks for the details. I did the exact steps in my instance and was not able to reproduce the issue that you have in your instance. If possible I would recommend you to take the backup of your work and raise an instance request. 

Thanks,

Pradeep Sharma

[cc11]

Thanks Pradeep,

The issue is actually occurring in our DEV & TEST instances as well.

I may want to raise a HI support request to see what is going on.

Thank you for your help,

Yogesh

[Pradeep Sharma · Accepted solution]

If that's the case then I strongly recommend reaching out to customer support on this one. Sorry.

Thanks,

Pradeep Sharma

[cc11]

No problem. Thank you for the help Pradeep.

Regards,

Yogesh

[cc11]

Hi Pradeep,

I got a reply from ServiceNow support. They figured out that a BR (On Display) was conflicting with the update. This was happening for all fields (not just scoped app fields).

They suggested to suppress the BR using gr30.setWorkflow(false); just before the .update(); api call. 

That worked.

Hope this will help someone.

Thank you for suggesting ServiceNow support's help,

Yogesh