Hi All. I am working on a project and I created two tables, one is payroll information and the other is a Timesheet. Now, I want whenever the timesheet form is submitted, it pulls the information on the “Net hours worked “field to auto-populate the f...
Is it possible to convert the variables in a variable set to local catalog item variables? I.e. move the variables in the variable set to be used a local variables on the catalog item instead?
I want to have an onchange client script that when the category field is changed it confirms that the field is changed, if the user doesnt want to change then it goes back to the previous category, for some reason when i select cancel it sends me int...
I am trying to load the page with its results by getting parameter 'ban' from url and autopopulate it and do search and I accept button. My client script is working for the url https://xxxxx.service-now.com/sn_ind_tmt_orm_boss_ew_services_search.do?b...
We have a Flow that will create three separate Group approval records simultaneously. It looks like this:I do not want to take ANY further action until ALL 3 approvals are either approved or rejected. Then I want to do the following: If all three G...
Hi Team, I've few concerns regarding the certificates(cmdb_ci_certificate). 1. I need to know from where the certificate manual tasks(sn_disco_certmgmt_certificate_task) are getting created automatically? 2. I've requirement to import the certificate...
I have a string field with 4000 characters but on save only saves 100 characters. what would be restricting this?
while i am using a cartJS in scripted rest api while testing from postman i am gettingerror -java.lang.ClassCastException: class org.mozilla.javascript.Undefined cannot be cast to class java.lang.String (org.mozilla.javascript.Undefined is in unnamed...
Hello community. I have a record producer user input form that ask for several inputs. One particular drop down, has 5 options to pick from. Based on the option they pick from that drop down list, I want the category to be set. Example:if (producer.t...
I have a use case where data will be coming from SAP in three rows and if any of the rows having a value in field called block we need to set the value blocked = true in target table field. But I am facing an issue like, if one row updated value to b...
Hello, We have a requirement on a requested item to trigger a new task in the future.Use Case: A request gets open to provide temporary access with an end date in X month. The first task is to provide access and we have a second task that is to remov...
I have a UI page and I want to update a g:ui_reference to be dynamicSo I have tried<input name="jvar_query" id="jvar_query", value="active=true" /> <label for="fromdate" style="display:inline"> Dates to process or will default to the last week):$[AM...
Hi Community ,I have a calls table in my PDI which is related with time_slots table. In Agent Workspace, I want to show the time slots that are added for a particular call, so that the agent can select one from them. To achieve this, I have added the...
Hi All,We have added a duplicate widget on the Service Portal.When i am are trying to delete it i am getting the below error. Thank you!!
Can someone help me how can we set different values in the 'status' field for different actions in the Work items record.For example: if the the chat agent clicks on 'end chat' I want the status to be 'closed complete' where as if the user cancels th...
