Good evening, We are trying to do some UAT in our staging instance for two new inbound actions. Every email received into the instance that is from a company user is being set to ignored with the below log error message. 14:21:59.668Warningworker.2 w...
SMTP Server returned unknown error code -1.Warning SMTP Server returned unknown error code 530. Email will be retried laterWarning SMTP Server returned unknown error code 530. Email will be retried later
Hello, It's Kentaro. When you submit Incident using ESC, the following screen will be displayed.The item "Options" in the red frame will be displayed. The contents are the Variable of the Variable Set and the input data.Is there a way to prevent it f...
Hi All, Is it possible to change the sys_id of a record in ServiceNow and replace it with a new value? Is it possible to customize the sys_id? If yes, could you please provide me the steps.
HiI encountered a issue that the chat didn't connect to the live agent even if there is available agent during the time period. I already check the availability of the agents during the time period in agent presence histories table and it show that ...
Hi All,How to hide specific attachment to all the users except to admin's and Assignment Group.Manager on Incident Record.
Wish to have database view based on join between sys_audit.documentkey and cmdb_ci.sys_id fields. Error: Where clause in view u_cmdb_ci_changes has an invalid field or a field that is not visible (SA_documentkey)I have no idea what I am doing wrong
Hello, We are looking to setup Configurable Workspace to use the last visited dashboard as the landing or home page for all users. I am not finding how to do that anywhere in documentation.Do instructions exist that I can reference? Thanks for the he...
I wanted to remove the standard option from the select article template under knowledge category . Please help me .!!
Hi Team, i have created a survey and in asset metric definition i have created options like Satisfied, dissatisfied etc.in that options i have added emojis images those emojis are i have downloaded & added emojis from my local computer storage to DEV...
Hi Team, i have created a survey and in asset metric definition i have created options like Satisfied, dissatisfied etc.in that options i have added emojis images those emojis are i have downloaded & added emojis from my local computer storage to DEV...
As it says I'm looking to add closed notes to any records that are on the widget My Requests V2. Everything else is fine, but it would be nice if the closed notes showed in even just the activities field on there. Not sure why this isn't part of the ...
I built this to help in my Workflow Studio Actions and it's really been fantastic. Feel free to share your thoughts with me on this.Inputs: Then created 3 Script actions:In the Get User IDs Script:- I had one input variable called role_name and it wa...
Hi,We have to update a field called 'End user' on task form with below:If task type is Incident, then 'End user' to incident.CallerIf task type is Request, then 'End user' to Request.Requested ForI have created onAfter business rule on insert/update ...
OK one more time with this issue, maybe someone can explain what I'm not getting. I'm working on a proof of concept in UI Builder, and opening up a record from a click event. My table does not extend Task. When I wire up the click event in my list to...
