Hey all, we have catalog item using a multi-row variable set. We allow the user to select and add rows as required when populating the multi-row variable table when completing the item. The table works great, produces the correct approvals specifi...
How is this possible?If the data input is having any HTML tags, the source field type should be HTML instead of string. If that is not possible, then there should be some intermediate step to encode it before passing to SendEmail action. https://supp...
Hi All,I have one order guide, that creates one RITM , on the RITM workflow activity an event was fired that creates one new RITM and attachedto the same Request. But the RITM is not triggering/attached the workflow for that particular RITM that crea...
Team, Good Day. Need inputs on below items, please... Want to know if NOW Mobile is compatible with Workspaces (Service Operation Workspace)Is it possible to have Change Approval to be enabled in NOW Mobile application.Thanks Again! BR, Nidhin Mohan...
I am using Glide Excel parser and Cart API to create requests from the excel. everything works fine but cannot populate Manager and effective date fields from Excel (function executeRule(current, previous /*null when async*/ ) { var gr = new Gl...
Hello all, I need to convert today’s date to Julian date. for ex: 13 sep 2024, in julian date it would be 24257.then i need to append 0001 as suffix to this julian number.final output = 242570001. is it possible to run a loop and increment this numbe...
if we mention @user1 in the "work notes/additional comments " and add some text and post the comments. it will trigger the mail to that user1. is there any functionality like in SNOW work notes/additional comments : @user1 Please help me with your is...
After a catalog item request submit on Service Operations Workspace, it redirects to a speficic page (see attachment screenshot). Is it possivel to custom this page ?? Or is It possible to redirect to an other custom page ??
I added a test step: Open an existing record and when selecting a record outside of servers CI, for instance networks or business application it gives me this error: This step failed because the client error 'TypeError: Cannot read properties of unde...
Is there a way to setup interactive filters to only show specific task types? I only need to show a list of about 5 different task types. I have set up the interactive filter as a choice list, but I shows all task types in the drop down. I see there ...
Hi folks,while exporting list(cmdb_health_result) report from dashboard, description field is missing.I've admin access, and there is no ACL on that field. and i tried exporting same list from list view, and the field is missing. What could be the r...
Hi community, Do you know how can I make the Back widget to return to the same place where the user was on the previous page, instead of returning to the top of the page? Thank you!!
Hello All, We want to integrate Workday with Servicenow.We are not using HRSD , is there a plugin or connector which connects workday with ServiceNow without having HRSD as a pre requisite ? any one has any case study or experience with such a requ...
When I have a user with visibility to three domains, upon accessing a Work Order Task (WOT), it lists the assets from all three domains. However, I need it to only list the active records that belong to the WOT’s company.In the WOT form, I adjusted t...
Hello Folks, I'm trying to create automation to move update set from one instance to another based on some criteria. But i couldn't find a way to move update set. It would be really helpful if someone knows the way to export it using scripts or some...
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