Cannot Fix Empty Labels in a table

[nysbigdave]

I have a table in two instances, my table consist of a few fields that have empty labels that i cannot fix, i manually added new labels and applied them to elements however , they dont take. the label exist in the labels dictionary however its not visible on the form

Any suggestions?

[tamarasylte]

Just wanted to report that I had this problem in Geneva, all table/field labels were "empty" or "label" even though the label existed on the object. Importing from the language file didn't help until I disabled the UI transaction quota.

Thanks for the post!

[jamesmcwhinney]

Thanks, this fixed it for me.

(Jakarta Patch 10)

[meeeshel1]

Thanks, this worked for me!

[nireeshareddy]

I had the similar issue when I tried to create a custom field on a table.

1. Check the sys_documentation table for the new label.

2. If you have the label but still the column label is empty then clear the cache https://<your_instance>.service-now.com/cache.do

3. You can also try logging into some other browser and you will be able to see the column label.

Please make sure that your new column label is existing in the xml record.

[jeff_foltz]

I'm having an issue with a reference field sometimes missing a label.   It was setup as a drop down and I want it to be a normal reference field with a magnifying glass.   When you choose configure dictionary on the field, you can select the choice list specification tab   and select --none-- on the choice.   Going back to the form and the label disappears.   Any suggestions?

I've tried changing the label (sys_documentation record), creating a new label.   Doesn't work. I've written a script to copy the data to a new field, but I still need to change any business rule, client scripts, ui policies, and reports that use that field.   Seems pretty drastic for a missing label.