Cannot open flow

ZachOnNow
Tera Guru

Hello everyone, I can no longer open my flow I keep getting this error message: Your flow cannot be found. Flow sys_id:An

I have no clue why this is happening, I have not edited my flow in a couple of days.

Maybe the cause is that my PDI was moved to the new data center.

Any ideas/help is much appreciated!!

7 REPLIES 7

scottl
Kilo Sage

Did you find a fix? As having the same problem, during development, with no changes made to the subflow since yesterday. Now it's completely broken, with no ability open it, even though it loads in the background, and an unclosable modal box appears.

I've also tried to revert to an earlier version as mentioned here, still doesn't work! 
https://www.servicenow.com/community/developer-forum/quot-your-flow-cannot-be-found-flow-sys-id-an-q...



 

 

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @ZachOnNow 

Please try below steps:

In the Flow Designer landing page, right click the name of the flow causing issues and copy the sys_id

Navigate to sys_update_version.list and paste in the sys_id of my erroring flow

 

Revert to a previous (working) version of the flow.

 

You can refer below thread:

https://www.servicenow.com/community/developer-forum/quot-your-flow-cannot-be-found-flow-sys-id-an-q...

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0823104

 

Please mark the answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra 

 

Thanks for the reply Ravi, however I followed that earlier and it did not work.  Seems like there is a bigger problem. The subflow itself isn't broken, or erroring as removing the modal overlay allows the subflow to run tests, with zero errors. One just cannot "save" any changes, and gives this error ...

"Cannot read properties of undefined (reading 'warnings')"

 

So it looks like, somehow it loses it's "versioning".

Hi Scott,

Hate to hear that you are experiencing this as well.

I never did find a fix I believe, I had to make my flow from scratch multiple times, that was the only thing I could do. It was very frustrating.