Catalog item variable showing filter when it is tried

amacqueen · ‎01-29-2022

I've created a Catalog Item which has a variable defined of type 'list collector' on the Group (sys_user_group) table and have added a short reference qualifier to hide certain groups. When I go and 'Try' the Catalog item I get the filter options showing above the list of choices (see below or attachment) however I don't want the user(s) to see this? Any help would be much appreciated.

Willem · ‎01-29-2022

Hi amacqueen,

You want to hide the filter fields? Then refer to this:

Administrators can easily hide the filter fields that appear above a list collector by adding the no_filter attribute, which is the recommended approach. Using the no_filter requires no scripting.

Refer this for other filter related queries.

https://old.wiki/index.php/Hide_List_Collector_Filters

https://www.servicenowguru.com/scripting/client-scripts-scripting/changing-filter-list-collector-var...

https://community.servicenow.com/community?id=community_question&sys_id=6e2187e5db98dbc01dcaf3231f96...

Reference: https://community.servicenow.com/community?id=community_question&sys_id=ffe5d428dbe6885023f4a345ca96...

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Willem · ‎01-29-2022