I'm trying to figure out what are the minimal required fields in the Incident table to resolve and close an Incident. What are the valid values for those fields?I'm using the REST API to implement this.Thanks for your help!
Hi Guys, What is the best way to fulfil below scenario:On the Service Portal form, I have two fields (variables)- req_received_date- req_due_date If I choose on the form while filling it out a date on 'req_received_date' field, for example, 1.12.22, ...
Hi,Recently we upgraded from Rome to Tokyo. We implemented Vulnerability Response previously. In VR I found a new button "Show Duplicate VIs" for a remediation task. In Documents I found that it will shows duplicate Vulnerable items. But when I click...
Hi Team, In our Next experience which has incident table tied up , when i click the new button in list view it takes to the record form page. In the form header it shows as create new incident as header but the same is not reflected in the tab title ...
Hi all,I created 'ticket_number' (string filed) - in incident tableI want to copy the 'ticket_number' number to reference field. I am using BR code like the belowcurrent.instance = current.ticket_number;it is working but record is not visible
Hi,I am trying to delete a MAC address on Cisco ISE with REST API from ServiceNow, but below error was returned and I cannot do. The request and response were shown below.1)Header:Accept: application/jsonAccept-Encoding:gzip, deflate, brConnection: k...
So from a standpoint of current releases... Bootstrap 3.3.6 (custom) is still "base". Now I get it the entire site uses it including the backend. However, Bootstrap 3 was released in 2013 and work was stopped in 2016/ Bootstrap 4 has been out fully s...
I have a country field in 'ABC' case form, Based on account field in that form , the country field is displaying the value for ex: DE , but i have to achieve this as Germany , i.e., when account is selected , the country field should display as Germa...
In the email template, I need to print when assigned to available print assigned to (Dear assigned_to). If assigned to not available print assignment group (Dear assignment_group). How to write email script for this condition
I have created a declarative action assignment of list action Model (Assigned to USER). Functionality is to select multiple records from list view and bulk update Assigned to User. In order to accomplish that I have created a UI page and that is popp...
Hello EveryoneI have created the following Scripted REST Resource to get the information about Priority -1 Incidents:(function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { var table = 'incident', result_arr = [], gr = new...
I have two tables, X and Y. I have two UI actions to create a record from X to Y and Y to X on the respective tables. In the UI action, I create a record using import set and transform map. So when a record is created from X to Y, the data is copied ...
I want to create a scheduled job where the script hits an API to get the data in JSON and using that data I have to insert the data (function sample_http_request() { try { var request = new sn_ws.RESTMessageV2(); request.setHttpMeth...
Hello ALLI have created a simple flow which have 4 catalog task but in stages which is showing on portal, Request Approved (null) and Waiting for Approval (null) stage is showing even though flow is completed.#flow
Hi I am trying to set content inside the sp-tinymce-editor for an ootb app on our portal. If I run setContent method in the console it works, however I cannot get it to work when trying to update the widget.My angularjs is next to none, however I hav...
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