Hello,Hopefully, this is an easy question. I am still learning JavaScript and have no experience with AngularJS. Anyway, I am trying to hide the 'Submit' button on a form within Service Portal. Basically, the response on a specific question wil...
Dear Experts, I am trying to set an email notification. Send an Email if the KB article is going to retire in the next 7 days. Even though I have three KB articles expiring in 7 days I email did not trigger. Please help! Thank you.. Is my cond...
Hi All , I have this requirement where on the Service Portal > Record Producer > Create Incident, we have to populate the Priority(read only) based on Impact and Urgency, just the way it works on the ITIL view. In the below Screenshot I had selected...
Hi , I have an catalog item , which i have to add as 'My favorites' in the service portal for a particular company .(Users belonging to that Company would have this catalog item as their favorite by default. Any leads on how to achieve this!
Hi Folks,I have started working on HAM for the first time, had a demo to the client and covered up below points1. How to request a hardware asset.2. How to source it 3. How can we purchase an order4. How can we transfer from one stockroom to another5...
Greetings. I am trying to do something similar. I have a catalog item that I want to populate the "required by" date field with a date always a week from today. I added a script include: var myDatePicker = Class.create(); myDatePicker.prototype ...
We have a custom field of choice type that does not save the value when record is saved or edited from list. Field show choice values but when save record it disappear. There is not script or something that empty value.
Hi all, I'm seeing odd behavior with the "SC Categories" widget...guessing this is a quick fix? I have a client whose got 21 categories in their catalog for their portal. When I click on the first 11 that are listed in the OOB "SC Categories" widge...
Hi All, i have a Glidelist type field on ui page which is referring to Group table which i invoked from the oob ui macro "lightweight_glidelist". I want to put a reference qualifier on that field. how can i do that. Thanks in advance
I have 6 fields are required to be read-only based on the value of a previous field, pos_description. If pos_description = YES, then all 6 fields are read-only, else if pos_description = NO, then all 6 fields are not read-only. All of these fields ar...
I created this client scripts on the incident table.function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; }var abc=g_form.getValue('assignment_group'); alert...
I'm importing a JSON file containing inventory items, each of which has zero or more Service Requests. A service request has zero or more Letters. { "result": [{ "inv": "this is inventory", "serviceRequests:" [{ "sr": "zero or more service re...
I have created a Record Producer and have created a "public" page. I have associated the record producer to that page and it allows to create records when signed in. But when logged out it doesn't allow to create of records without logging in. T...
On a UI Builder page, I have a "Form" component and I want it to change its view, when I click on a button. As described in the video "UI Builder - Client state parameters, client scripts, and events", I have created a client state parameter, I have ...
