Catalog task work note email notification even sending to assigned to user

[Sam198]

Hi all,

I am using Catalog task worknoted (to assignee) ootb notification, however, I am seeing that it is sending email to the assigned to person even though that assigned to person is commenting on the SCTASK.

I have confirmed "send to event creator" is unticked, but still same, is there any other way to stop this?

[Slawek_Radziewi]

Check event creator Business Rule if there is any. Maybe there in parameter is sent assigned value.

[Sam198 · Accepted solution]

I added condition in that notification that fixed it: 'updated_by' is different from 'assigned_to.user_id'