Catalogue parameters

[tillu]

Hi all,

I have the following scenario:

From a call I want to create a new request and pass the call reference number. When the call is updated and saved, the user is redirected the the catalogues page (not catalogue items) to select a catalogue. At this point I am passing the call sys_id as a parameter in the URL and that is fine.

However, when I select a catalogue and the relative catalogue items are displayed, the call sys_id is lost because the catalogues themselves have their own URL. To solve this I used the document.referrer which still stores the call sys_id. And this works fine in Chrome, Firefox, and I believe in Opera as well. The issue is IE. In IE, specifically if it is a secure page (https), document.referrer is blank. Also, the use of the referrer is more of a hack.

Any ideas?

[tillu · Accepted solution]

Ok, problem solved. When coming from a call, the link used was 'catalog_home.do?sysparm_view=catalogs_default&sysparm_callsysid=' + current.sys_id. I changed that to:

'catalogs_home.do?sysparm_view=catalogs_default&sysparm_callsysid=' + current.sys_id (note catalogs not catalog)

Then I shifted the customised logic I wanted from the ui page 'catalog_home' to 'catalogs_home'. In so doing I still have the call sysid to do my processing logic. When I select a catalogue and are navigated away to the catalogue item selection, at that point the call sysid is lost but at that point I have my processing done.