change date on change the duedate field on incident

[nunavathv]

The date field should allow only future dates, and the state field should also change accordingly.

When a future date is selected, the state should automatically revert to the previous state it was in before the date change.

[Dr Atul - LNG]

Hi @nunavathv 

It’s not easily achievable because there's no way to track what the previous state was before the current one, and we typically use metrics for that. It might be better to add some validation instead of setting it up this way.

[Ankur Bawiskar]

@nunavathv 

2 things involved

1) use onChange client script or UI policy on date field to only allow future date

Create a UI policy with condition as Your Date Field is before today. 

Navigate to Script section & under if script evaluates to true  u can write this

alert("Past Dates cannot be selected");
g_form.clearValue('dateField');//use proper backend value

2) you can use before update business rule and set the state value, condition Your Date Field CHANGES

current.state = previous.state;

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@nunavathv 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@nunavathv 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@nunavathv 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.