Change is cancelled but still Group approval showing as requested

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Sirri
Tera Guru

‎06-14-2024 05:43 AM

Hi All,

 

Change is cancelled but group approval is still showing as requested. please let me know why this is happening. what are possible ways to check to rectify this issue.

 

Please find the attached document for your references. In the attached document record is from this group list (sysapproval_group).

 

Thank you

 

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Dnyaneshwaree
Mega Sage

‎06-14-2024 06:51 AM

Hello @Sirri ,

As per Zach Koch , Check this BR script and check that it is not update that is approval is not updated to "Requested" there..

Dnyaneshwaree_0-1718373098145.png


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Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!

Dnyaneshwaree Satpute
Tera Guru

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Zach Koch
Giga Sage
Giga Sage
In response to Sirri

‎06-14-2024 07:03 AM

I apologize if it wasn't clear in the last post, the name is

Moot Approvals Upon Cancellation

Here is also a screenshot of it

ZachKoch_0-1718373794152.png

 

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!

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Dnyaneshwaree
Mega Sage

‎06-14-2024 06:51 AM

Hello @Sirri ,

As per Zach Koch , Check this BR script and check that it is not update that is approval is not updated to "Requested" there..

Dnyaneshwaree_0-1718373098145.png


Thank You!!

Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!

Dnyaneshwaree Satpute
Tera Guru

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-14-2024 07:01 AM

Hi @Sirri 

 

Is individual approval moved to cancelled state, in change? bcz the screen is of group approval and it can be bug in flow/ workflow.

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