Change manageemnt request and approvers

MalikB · ‎08-08-2024

Hi everyone im new to service now, for my training i had a task to create change management for request add to it task changes and add approvers but i cant add any approver in the listtab, is it normal? or there is another way to add approvers ?

Dr Atul G- LNG · ‎08-10-2024

Hi @MalikB

Greetings!

In Normal change, the approvers a get generated once you click on Request Approval button on top.

https://youtu.be/YNT-kaQOxDs

This video is old, but can provide you a great insights

https://youtu.be/u1lsJzZYIyo

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************