SNOW changed my dev instance, why?

[Andy Shook]

I've been using a dev instance daily for over 4 years and yesterday morning, I sign in and got a brand new blank instance.  How do I get the original one back? 

[Dr Atul G- LNG]

Hi @Andy Shook 

Might be it reclaimed by SN and then you get a new one or you logged with another email id . As PDI dont come with any support so tough to say what can be the exact reason.

[Sandeep Rajput]

@Andy Shook Recently, ServiceNow did a data center migration of PDI instances hence a lot of instances which were on the previous data centers became non operational, here are the details about this issues https://www.servicenow.com/community/architect-blog/important-update-pdi-infrastructure-migration-ex...

ServiceNow proactively sent a lot of emails and gave sufficient notices via community posts. In your case if your instance is impacted, there is no way to recover it. I recommend you to release the current instance and request for a fresh instance.

[Mark Roethof]

Hi there,

Sorry to hear that!

Don't get me wrong, though posting your question here won't do anything. We all cannot do anything for you. As you probably already know,  there is no support for PDIs, this is already for a while, nothing new, thousands of similar posts have been made.

Only thing you can do:
1) Request a new PDI

There's no option to restore a PDI or whatsoever.

Be aware, PDIs can always suddenly (and without any notice) drop. So always backup your work.