CHANGE MANAGEMENT - MOVING STATES BASED ON PLANNED START DATE

[sravya chipilla]

When change is P3 and P4 and Current system time is passed the planned start date, It should not allow to move from schedule to implement state. 

How can we implement this can anyone help me with this?

@Change management

[Mike_R]

Assuming you are using Change Models, you can modify the Model State Transition

instanceName.service-now.com/nav_to.do?uri=sttrm_state_transition.do?sys_id=28101081c343101035ae3f52c1d3ae2f

Otherwise create a Business Rule

[sravya chipilla]

it is not regarding state to state transition but instead we have condition like When change is P3 and P4 and Current system time is passed the planned start date, It should not allow to move from schedule to implement state.

I have less knowledge in scripting can you please help me with this?

[Mike_R]

Schedule to Implement is exactly a state to state transition. Can you confirm if you are using change models or not?

[Mike_R · Accepted solution]

Here's the logic for a business rule