Check instance health via API
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05-29-2025 07:23 AM - edited 05-29-2025 07:27 AM
Hi all,
Is there any way to check if the ServiceNow instance is up and running through a REST API call from an External Application?
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06-03-2025 04:18 AM
Can I create a separate Scripted rest API for this purpose?
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06-03-2025 04:51 AM
Yes, you can create a separate Scripted REST API in ServiceNow to check the instance status. By defining a custom endpoint, you can also tailor the response to return other relevant información about status or system health beyond just using the simple 200 OK response. All depends on your specific needs and how much you want to invest on it.
Hope that Helps!
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06-03-2025 05:06 AM - edited 06-03-2025 05:08 AM
do we have any API to get the System Information and Health?
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06-03-2025 07:38 AM
I don't know any direct specific Health API. Depending on what you want to consult, you can check the system_properties for information, or if there is an existing metric or you have defined one, maybe you can consult it using the metric_base API, also you can be interested in execute server-side commands, etc.
Check all the API REST available in the ServiceNow API docs for ideas about what you can consult and what is available depending of what you need to check:
