Choice field displaying the value after updating the form.

ican
Tera Contributor

Use Case:

Choice Field:

Label: Test

Value: The quick brown fox jumps over the lazy dog near the river bank.

 

When I chose Test from the Choice and Update the form, it is showing in the choice field:

The quick brown fox jumps over the lazy dog near the river bank.

1 ACCEPTED SOLUTION

Amit Verma
Kilo Patron
Kilo Patron

Hi @ican 

 

Please look on the below posts that might be helpful :

 

https://www.servicenow.com/community/developer-forum/dropdown-character-limit/m-p/1467643

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719430

 

Thanks & Regards

Amit Verma


Please mark this response as correct and helpful if it assisted you with your question.

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9 REPLIES 9

Maik Skoddow
Tera Patron
Tera Patron

Hi @ican 

 

so, you are describing the As-Is-State. But what is your question/issue?

 

Maik

When I chose "Test" value in the Choice Field, it should show the Label after updating and form loads which is "Test" but in my case it is showing the value which is "The quick brown fox jumps over the lazy dog near the river bank."

 

I want it to display the label instead of the value after updating/saving.

Please share screenshots of the choice list configuration.

Table:

Type: Choice

Column Label: Code Name

Column Name: code_name

 

Dropdown with --None--

 

Active checked.

Mandatory checked.

 

Just a typical Choice Field.