Clear content of My Recent Items/Popular Items on ESC Portal

[almartin]

We just deployed ServiceNow with Employee Center Portal to Production.  We impersonated executives to test all of our catalog items, then deleted all the data.  How can I clear the My Recent Items from the impersonated user's account?  TIA

[Mark Roethof · Accepted solution]

Hi there,

Is it the "Recent & Popular Items" widget that you mean?

The recent items, are generated based on the sp_log. Did you have a look at the sp_log?

The popular items are generated based on the catalog_channel_analytics (if I read the widget code correct 😅).

[almartin]

Yes, that was exactly what I was looking for!  Deleting the Cat Item View and Page View records did the trick!