cmdb_ci and task_ci

[ryadavalli]

I have a business rule on task_ci (Affected Cis) which upon deleting the CI from affected cis   will throw a message saying you cannot delete if it a primary Ci as well.

But when I try to delete a CI from cmdb_ci, if that ci is a part of an INC, the above business rule is triggered. Why?

[Tanaji Patil]

Hi ravali,

Whenever you select a CI on 'Incident' form it creates a new record in 'Affected CI'. When you delete a CI from cmdb_ci,then it deletes the respective records from 'Affected CI' table because of which your business rule is getting triggered.

Thanks,

Tanaji

[manita_singh]

Hi All,

I have a requirement to auto-populate a list field referring to cmdb_ci (with ci type == 'service') with the services of CI selected in affected devices(referring to cmdb_ci table with ci type == device).

Can anyone help?

[Tanaji Patil]

Your requirement is not clear. Please can you elaborate.