CMDB Health Settings in CMDB Workspace – How to Grant Access to asset Role?

Sirri
Tera Guru

Hi All,

In CMDB Workspace, under the Home tab → Quick LinksCMDB Health Dashboard, when I click on it, the CMDB Health Settings panel opens.

Currently, these settings are only visible to users with the admin role.

I need to provide access to users with the asset role as well, so they can view and manage the CMDB Health Settings without requiring full admin access.

Could someone please guide me on:

  • Where is this visibility controlled?
  • Which configuration needs to be updated so that asset users can access CMDB Health Settings?

    For reference, please check below snip:
    Sirri_0-1768898759905.png

     

Any pointers would be appreciated.

Thanks!

1 REPLY 1

Ankur Bawiskar
Tera Patron

@Sirri 

it comes from this OOTB page variant

https://instanceName.service-now.com/now/builder/ui/edit/experience/4fe450ae8f312010960c53ac37bdee20/f74a835177233110327bf350ff5a994f/fb4a431577233110327bf350ff5a9937

See there it's checking if admin user or not in "Hide component"

AnkurBawiskar_0-1768904793608.png

 

Click here I highlighted

AnkurBawiskar_1-1768904876853.png

Then Use Script option

AnkurBawiskar_2-1768904923057.png

 

 

Output: As admin I can see

AnkurBawiskar_3-1768905126974.png

Asset manager user with asset role can also see

AnkurBawiskar_5-1768905227874.png

 

AnkurBawiskar_4-1768905175131.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader