CMDB Health Settings in CMDB Workspace – How to Grant Access to asset Role?
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3 hours ago - last edited 3 hours ago
Hi All,
In CMDB Workspace, under the Home tab → Quick Links → CMDB Health Dashboard, when I click on it, the CMDB Health Settings panel opens.
Currently, these settings are only visible to users with the admin role.
I need to provide access to users with the asset role as well, so they can view and manage the CMDB Health Settings without requiring full admin access.
Could someone please guide me on:
- Where is this visibility controlled?
- Which configuration needs to be updated so that asset users can access CMDB Health Settings?
For reference, please check below snip:
Any pointers would be appreciated.
Thanks!
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an hour ago
it comes from this OOTB page variant
https://instanceName.service-now.com/now/builder/ui/edit/experience/4fe450ae8f312010960c53ac37bdee20/f74a835177233110327bf350ff5a994f/fb4a431577233110327bf350ff5a9937
See there it's checking if admin user or not in "Hide component"
Click here I highlighted
Then Use Script option
Output: As admin I can see
Asset manager user with asset role can also see
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
